Summary
Work History
Education
Skills
Timeline
Generic

Jennifer Jackson

Chesapeake,VA

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Work History

Cashier,sales Associate, Food Prep

Taste Unlimited
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Receptionist

Spa Phoenix
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Receptionist

O2 Med Spa
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Nail Technician

Salon@31st
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Communicated effectively with management concerning important customer issues.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Offered advice and recommended products to improve and maintain nails.
  • Grew repeat client base through effective marketing and customer service.

Receptionist

Rudy And Kelly
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Nail Technician License -

Sunsations Nail Academy
Virginia Beach, VA
06.2004

High School Diploma -

Open Campus
Virginia Beach, VA
06.2002

Skills

  • POS Systems
  • Product Recommendations
  • Customer Service
  • Payment Processing
  • Cash Handling
  • Drawer Balancing
  • Inventory Control
  • Refunds and Exchanges
  • Merchandise Restocking
  • Time Management Skills
  • Cleaning and Sanitizing
  • Scheduling
  • Administrative Support
  • File Management
  • Data Entry
  • Multi-Line Telephone Operation
  • Staff Management

Timeline

Cashier,sales Associate, Food Prep

Taste Unlimited

Receptionist

Spa Phoenix

Receptionist

O2 Med Spa

Nail Technician

Salon@31st

Receptionist

Rudy And Kelly

Nail Technician License -

Sunsations Nail Academy

High School Diploma -

Open Campus

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Jennifer Jackson