JENNIFER JACKSON
MANSFIELD
Summary
Dedicated HR Specialist with 12+ years of experience in talent acquisition, employee relations, and process optimization. Proven track record of reducing turnover rates and enhancing employee engagement, while streamlining HR functions. Expertise in managing full recruitment cycles, onboarding new hires, and handling payroll operations, all while fostering a positive organizational culture. Committed to improving HR processes and achieving organizational goals as a reliable team player.
Overview
13
13
years of professional experience
Work History
HR Generalist (Human Resources Generalist)
Altium Packaging
01.2023 - 11.2024
- Coached managers through employee engagement, documentation, discipline and performance improvement plans
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
- Facilitated criminal background check process for new hires
- Provided advice and guidance on all aspects of human resources including benefits administration, payroll processing, personnel records
- Coordinated onboarding of new employees, providing orientation materials and training programs
- Managed recruitment process including sourcing, screening, interviewing and hiring qualified candidates
- Managed a team of 150 employees in a manufacturing setting.
Talent Acquisition Specialist
Wayfair
08.2021 - 01.2023
- Managed the end-to-end recruitment process including job postings, resume screening, interview coordination, reference checks and offer negotiations
- Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
- Maintained accurate records in Applicant Tracking System regarding all aspects of the recruitment process including interview notes and candidate status changes
- Reduced time-to-fill for critical roles by cultivating strong relationships with hiring managers and understanding their specific needs.
- Streamlined internal interview processes, creating a more consistent and structured approach to candidate evaluation across the organization.
- Negotiated competitive compensation packages with selected candidates, ensuring alignment with company budget constraints and internal equity standards.
Human Resource Recruiter
People Ready Staffing Agency
08.2011 - 04.2020
- Conducted background checks in accordance with company policies and procedures
- Screened resumes and conducted initial interviews to evaluate candidate qualifications and fit
- Collaborated with managers to identify and address employee relations issues
- Sourced and screened candidates for warehouse roles and worked with hiring managers to coordinate interviews, offers, and onboarding
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity
- Onboarded new HR team and trained them on best practices for recruitment
- Managed job postings across company website, job boards, and social media channels, increasing visibility and candidate applications
- Established partnerships with colleges and universities to source talent, resulting in a wider pool of candidates
- Enhanced customer service to build strong relationships with clients and improve candidate experience
- Played a key role in filling 50% of the workforce daily, contributing to operational success
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends
- Conducted candidate interviews and performed background checks and verification
- Processed payroll for over 100 employees on a bi-weekly and daily pay out ensuring accurate and timely payment
- Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
- Conducted new employee onboarding and provided ongoing orientation training.
Education
Diploma - Applied Mathematics
Sam Houston
08.1994
Skills
- Accurate Payroll Administration
- Candidate Recruitment
- Proficient in Applicant Tracking Systems
- Talent Acquisition
- Benefits Administration
- Service Excellence
- Behavioral Interviewing Skills
- Collaborative Teamwork
- Employee Performance Review
- Implementation of Policies
- Proficient in Microsoft Word
- Advanced Excel Skills
- Proficient in PowerPoint
- Employee Orientation Coordination
- Candidate Selection Proficiency
- Pre-Employment Background Verification
- Human Resource Management
- Employee onboarding
- Client Relationship Manager
- HR policies implementation
Languages
English
Full Professional
Timeline
HR Generalist (Human Resources Generalist)
Altium Packaging
01.2023 - 11.2024
Talent Acquisition Specialist
Wayfair
08.2021 - 01.2023
Human Resource Recruiter
People Ready Staffing Agency
08.2011 - 04.2020
Diploma - Applied Mathematics
Sam Houston
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