Jennifer James
Kirtland,NM
Summary
Results-driven Payroll Accountant with extensive experience at BHP Billiton, specializing in payroll processing and compliance. Proven track record in reducing errors through meticulous audits and enhancing employee satisfaction via effective communication. Skilled in payroll software implementation and fostering teamwork, ensuring accurate and timely payroll for over 500 employees.
Overview
31
31
years of professional experience
Work History
Payroll Accountant IIII
Navajo Tribal Utilty of Authority
02.2017 - 08.2025
- Assisted in processing payroll transactions for accuracy and compliance.
- Supported preparation of payroll reports and documentation for audits.
- Learned payroll software functionalities to streamline data entry processes.
- Maintained employee records, ensuring timely updates and accuracy.
- Collaborated with HR to resolve payroll-related inquiries efficiently.
- Conducted routine checks on payroll data to identify discrepancies.
- Provided administrative support in implementing new payroll procedures.
- Reduced errors in payroll processing by conducting thorough audits and reconciliations of records.
- Collaborated with HR department to ensure smooth onboarding of new hires, setting up employee profiles in the payroll system.
HR Administrator
BHP Billiton
09.1994 - 05.2016
- Streamlined recruitment processes to enhance candidate experience and reduce time-to-fill metrics.
- Developed comprehensive onboarding programs to improve new hire retention and engagement levels.
- Implemented HRIS enhancements to optimize employee data management and reporting accuracy.
- Led employee performance review initiatives, fostering continuous feedback and professional development culture.
- Managed compliance audits, ensuring adherence to labor regulations and company policies across departments.
- Coordinated employee relations activities, resolving conflicts and enhancing workplace morale effectively.
- Designed training sessions focused on diversity and inclusion, promoting a supportive workplace environment.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Reduced time spent on administrative tasks by automating key processes.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity.
- Coordinated employee events and recognition programs to promote a positive work culture and strengthen team relationships.
- Optimized HRIS for better data management and employee self-service, reducing administrative burdens.
- Developed and enforced HR policies that aligned with organizational goals, maintaining compliance with labor laws.
- Streamlined HR reporting processes, enabling more effective decision-making with accurate data analysis.
- Managed payroll processing for over 500 employees, ensuring accuracy and timely disbursement.
- Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Education
Certificate of Technical Studies - Computer Technology
Navajo Technical University
Crownpoint, NM05-1993
Skills
- Direct deposit management
- Employee benefits administration
- Payroll system implementation
- Payroll processing
- Payroll deductions
- Payroll auditing
- Payroll adjustments
- Payroll training
- Year-end reporting
- Tax compliance
- Payroll regulations
- Payroll data security
- Payroll software troubleshooting
- Payroll journal entries
- Timecard auditing
- Employee information protection
- Multi-state payroll
- Garnishment processing
- Payroll policy enforcement
- Payroll discrepancy resolution
- Teamwork
- Payroll taxation
- Electronic filing
- Account reconciliation
Timeline
Payroll Accountant IIII
Navajo Tribal Utilty of Authority
02.2017 - 08.2025
HR Administrator
BHP Billiton
09.1994 - 05.2016
Certificate of Technical Studies - Computer Technology
Navajo Technical University