Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Janik

Winthrop

Summary

Detail-oriented professional with strong time management and organizational skills, adept at thriving in diverse environments. Proven ability to communicate effectively and collaborate with teams to achieve goals. Seeking remote opportunities to leverage expertise in enhancing productivity and efficiency.

Overview

22
22
years of professional experience

Work History

ESL Teacher's Assistant

RSU4
Wales
12.2022 - Current
  • Collaborated with teacher to develop personalized and successful learning strategies.
  • Supported students with personalized accommodations, extra assistance and educational assessments.
  • Communicated affirmatively and promoted positive attitudes with every student.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Created and maintained a safe and engaging learning environment for all students.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Participated in professional development workshops and training sessions.
  • Provided one-on-one support to students requiring additional assistance.

Testing Technician

Merry Meeting Neuropsychology
Brunswick
01.2015 - 01.2020
  • Provided emotional support and guidance to patients dealing with difficult diagnoses or treatments.
  • Administered cognitive assessments such as the Wechsler Adult Intelligence Scale or the Woodcock-Johnson Test of Cognitive Abilities.
  • Compiled patient data into comprehensive reports for review by physicians and other healthcare providers.
  • Collected patient feedback through surveys or interviews to improve services provided.
  • Maintained a clean, organized work environment for optimal patient care.
  • Assisted neuropsychologists in the administration and scoring of neuropsychological tests.
  • Observed patient behavior during testing sessions to detect any changes in mood or cognition that may affect results.
  • Communicated with management or other staff to resolve problems.

Inbound Call Center Representative

Media Power
Portland
01.2003 - 03.2005
  • Identified and escalated priority issues as needed.
  • Listened attentively to customer concerns and provided appropriate solutions within the time limits.
  • Performed call backs to customers as necessary for further assistance or clarification on inquiry topics.
  • Processed customers' orders over the phone and provided follow-up services to ensure satisfaction with products or services.
  • Assessed customer needs and provided solutions to resolve their issues in a timely manner.
  • Answered incoming customer calls regarding product inquiries, orders, complaints and general customer service.

Education

Bachelor of Arts - Psycology

University of Me And Farmington
Farmington, ME
06-1997

Skills

  • Customer support
  • Communication skills
  • Problem solving
  • Time management
  • Patient interaction
  • Organizational skills
  • Adaptability

References

References available upon request.

Timeline

ESL Teacher's Assistant

RSU4
12.2022 - Current

Testing Technician

Merry Meeting Neuropsychology
01.2015 - 01.2020

Inbound Call Center Representative

Media Power
01.2003 - 03.2005

Bachelor of Arts - Psycology

University of Me And Farmington

Similar Profiles

CREATE PROFILE