Jennifer Jaramillo
Los Angeles,CA
Summary
Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate clinic appointments and research studies. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection, and performance metrics. Recognized for staff development leading to high performing. Diligent Regulatory Affairs Managers with 6 years of supporting compliance management experience. Works well with consulting cross-functional teams on minimizing regulatory risk. Goes above and beyond to manage priorities and problem-solve with quick turn-around expectation.
Overview
12
12
years of professional experience
Work History
Senior Public Administration Analyst
UCLA Ribas Lab
01.2022 - Current
- Streamlined regulatory submission process for IND, FDA, and regulatory applications by maintaining organized records and tracking systems
- Minimize delays in project timelines through proactive management of document revisions, updates, and follow-ups with relevant parties
- Play an integral role in audit preparation activities, including gathering requested documentation, organizing materials, and facilitating communication with auditors to ensure a smooth process.
- Help senior personnel develop sound research protocols and assist with biopsy/ blood collections
- Collaborate with cross-functional teams to prepare 9 clinical protocols
- Assist in the planning of research projects; and consult with departments, external public and private organizations in developing special programs
- Supervise other analysts, involving assigning, directing, reviewing and evaluating work
- Assist in decision-making processes by presenting accurate, data-driven recommendations
- Validate results and perform quality assurance to assess accuracy of data
- Manage multiple protocols relating to human subjects research and collection and processing of human samples procured under auspices of NIH IRB-approved clinical research protocols
- Work with several Principal Investigator and sponsors to facilitate daily trial activities and comply with research protocols
Clinical Research Coordinator
UCLA Child & Adult Neurodevelopmental (CAN)
06.2019 - 01.2022
- Screened patient records, databases, and physician referrals to identify prospective candidates for clinic/ research appointments
- Maintained compliance with protocols covering patient care for 2 clinics and 8 research trial operations
- Participated in visits and investigator meetings; implement trials in accordance with study timelines as well as budgets
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards
- Created weekly/ monthly schedules for physicians, considering sick days, and vacation time
- Provided ongoing case management to all patients to implement appropriate treatment plan, adhere to quality models, and maximize utilization of services needed to achieve optimal outcomes
- Coordinated, monitor, assign, and document patient and clinical care activities
- Managed emergency patients and handled patient treatment concerns
- Facilitated recruitment of subjects from the community for multiple projects
- Prepared study assessment materials for study visits and assist during the study visits
- Entered all study data into database
Case Manager
Pre-Litigation
08.2018 - 05.2019
- Intake of new clients and materials by setting up files and documenting important information
- Prepared drafts of forms, letters, and agreements for legal staff use
- Managed accounts and client records of clients, observing confidentiality with extreme discretion
- Reconciled data in direct collection system with accounting system to address discrepancies
- Directed and coordinated various investigations conducted by field investigation team
- Maintained claims data in Abacus system
- Developed and managed up to 60 cases over 6-12 months
- Enhanced communication between clients and providers through consistent follow-ups and progress updates
- Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials along trial binders
Administrative Assistant III
ECG Analyst
12.2015 - 08.2018
- Identified and resolved problems through root cause analysis and research
- Delivered in-depth Cardio Scan training, imparting knowledge of best practices for protecting data while minimizing errors
- Generated 60-80 daily reports detailing findings along with recommendations
- Tracked findings of procedures such as EKGs using manual and automated recording devices
- Prepared Holter Monitor equipment, provided instruction, and demonstration of use for patients
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG which were reported to physician
ABA Behavior Therapist
Behavior Support Solutions
01.2015 - 12.2015
- Recommended therapeutic action plans and treatments based on results from behavioral assessments
- Enhanced patient progress by developing and implementing individualized treatment plans based on Applied Behavior Analysis principles
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client
- Visited 6 clients at home, school, and other settings to leverage expertise positively impact individuals' lives with skilled interventions
- Collected session data to aid in treatment planning and assessment
- Collaborated with multidisciplinary teams to devise comprehensive strategies for achieving clients'' behavioral goals
Administrative Assistant III
Khorshidi Law Firm
03.2013 - 01.2015
- Scheduled office meetings and client appointments for team of 8 attorneys
- Supported logistics for programs, meetings, and events, including room reservations, agenda preparation and calendar maintenance
- Developed and updated spreadsheets/ databases to track, analyze, and report on personal injury cases from pre-litigation to discovery
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Handled client correspondence and tracked records to foster office efficiency
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Administrative Assistant II
Circle Of Friends Non-Profit
04.2012 - 03.2013
- Spearheaded deployment of online presences, including websites, social and media
- Created detailed customer database to improve consumer relations and streamline customer outreach initiatives
- Managed filing systems for electronic and hard copy documents to keep organized records
- Managed 10-15 volunteer calendar and verified coverage of key roles during volunteer unavailability
- Ordered and distributed office supplies while adhering to fixed office budget
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Managed filing systems for electronic and hard copy documents to keep organized records
- Established and maintained client rapport by utilizing quality customer service
Education
Bachelor of Arts in Psychology -
California State University, Northridge
Northridge, CA 05.2015
Skills
- Audit Support
- Process Enhancement
- Report Preparation
- Regulatory Compliance
- Project Management
- Data Collection Monitoring
- Database Maintenance
- Submission Preparation
- Protocol Development
- Trial Management
- Specimen Collections
Qualifications
Microsoft Windows, Macintosh OS, Excel, Outlook, PowerPoint, and Word, Chrome, Internet Explorer, Mozilla, Safari, BruinBuy, CareConnect (EPIC), HBS, ServiceNow (ISS), FSRs, Facilities Trouble Tickets, WebIRB, OnCore, California Institute for Regenerative Medicine (CIRM), FDA Submission
Languages
Spanish
Native or Bilingual
Timeline
Senior Public Administration Analyst
UCLA Ribas Lab
01.2022 - Current
Clinical Research Coordinator
UCLA Child & Adult Neurodevelopmental (CAN)
06.2019 - 01.2022
Case Manager
Pre-Litigation
08.2018 - 05.2019
Administrative Assistant III
ECG Analyst
12.2015 - 08.2018
ABA Behavior Therapist
Behavior Support Solutions
01.2015 - 12.2015
Administrative Assistant III
Khorshidi Law Firm
03.2013 - 01.2015
Administrative Assistant II
Circle Of Friends Non-Profit
04.2012 - 03.2013
Bachelor of Arts in Psychology -
California State University, Northridge
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