JENNIFER JARRETT

• Responsible for opening and closing the models and inventory homes
• Representing the builder and sales representatives
• Informing potential buyers about builder
• Showing the model and inventory homes to realtors and prospects
• Providing realtors and prospects with information packs and inventory lists
• Keeping model in a clean order and stocked with provided supplies
• Assisting sales representatives with needs
• Assisting with open houses and model village open houses
• Registering prospects
• Answering questions within the realm of provided knowledge
• Being the friendly face of the builder and sales representative while working
• Building rapport and providing excellent customer service
• Demonstrating the model and inventory homes included features and benefits
• Gathering information and diligent notes to support onsite team
• Delivering excellent customer service to the sales team and potential buyers
• Assisting construction managers occasionally

Member of the Board for five years
Spent time serving as Secretary, Vice President and President
Ran meetings and lead discussions
Parent to teacher relations
Assisted in approving new curriculum, budgets, COLA and finances
Assisted in passing federal grants
Created new guidelines for admission regulations
Was placed on a governing board, twice, to represent the council in front of the federal governments review board

• Maintained accurate records of inventory, sales, and employees
• Developed and implemented strategic plans for front end operations to ensure customer satisfaction
• Trained new employees in customer service techniques and store policies
• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Monitored cash drawers in Number checkout stations to verify adequate cash supply.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
• Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
• Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Promoted a safe working environment by enforcing safety guidelines among team members consistently.
• Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.