Jennifer Jasso
Chicago,IL
Summary
Bilingual Criminal Justice graduate with strong public-contact, administrative, and customer service experience. Proven reliability, professionalism, and ability to work early morning and rotating shifts. Seeking an entry-level Customs and Border Protection or Law-enforcement-related role.
Overview
4
4
years of professional experience
Work History
Dunkin'- Crew Member / Barista (Full-Time)
Dunkin' Donuts
04.2022 - Current
- Prepared and served high-quality beverages and food items in a fast-paced environment.
- Handle cash transactions accurately and maintain accountability.
- Consistently punctual for 4:00 AM shifts; recognized for reliability.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Collaborated with team members to streamline order processing and reduce wait times for customers.
- Letters of recommendation available (Manager, Shift Leader, Coworker).
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Realtor Assistant
Realty of America
02.2025 - 05.2025
- Performed administrative and clerical duties supporting regulated business operations.
- Answered and routed telephone calls while maintaining confidentiality and professionalism.
- Prepared, reviewed, and maintained records using computer systems.
- Communicated with clients, realtors, and loan officers to coordinate transactions.
- Applied attention to detail when handling sensitive information.
- Managed multiple responsibilities across concurrent work schedules.
Education
Associate of Arts - Criminal Justice
City Colleges of Chicago, Richard J. Daley College
7500 S Pulaski Rd, Chicago, IL05-2025
Skills
- Teamwork & Professional Judgement
- Time management & Reliability
- Public Contact & Customer Service
- Multitasking and organization
- Cash handling
- Self-discipline
- Crew leadership
- Resilience and persistence
- Written & Verbal Communication
- Bilingual Communication (English/Spanish)
- Observation & Situational Awareness
- Policy & Procedure Compliance
- Law Enforcement & Criminal Justice Fundamentals
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Realtor Assistant
Realty of America
02.2025 - 05.2025
Dunkin'- Crew Member / Barista (Full-Time)
Dunkin' Donuts
04.2022 - Current
Associate of Arts - Criminal Justice
City Colleges of Chicago, Richard J. Daley College