Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Jennifer Howard

Winchester,CA

Summary

Detail-oriented Domestic Engineer with a passion for organization and a proven history of success in coordinating family schedules, activities, and appointments. Seeking a company with growth opportunities and a mission for excellence. Actively pursuing a new opportunity to utilize 7 years of successful performance.

Overview

14
14
years of professional experience

Work History

Credit Control Manager

Jellyfish US Ltd.
12.2023 - 04.2025
  • Developed comprehensive reports for senior management, highlighting key performance indicators and areas needing improvement.
  • Trained new hires in best practices for credit control, contributing to the overall growth and success of the company.
  • Increased efficiency in debt recovery efforts by utilizing data analysis tools to identify trends and prioritize collections activities.
  • Managed a team of credit controllers to maximize productivity and achieve departmental goals.
  • Reduced outstanding debts with consistent follow-ups and negotiation skills, fostering strong client relationships.
  • Negotiated payment plans with clients experiencing financial difficulties, minimizing losses while preserving customer relationships.
  • Maintained accurate financial records, ensuring compliance with internal policies and external regulations.
  • Reduced bad debt write-offs through proactively identifying high-risk accounts and implementing preventive measures.
  • Enhanced cash flow through timely collection of accounts receivable and diligent tracking of delinquent accounts.

Household Manager

Howard & Associates
02.2014 - 12.2023
  • Develops recipes, plans menus, orders food inventory and ensures sanitary kitchen conditions.
  • Event planner - birthday celebrations, coordinating schedules with extended family for holidays and all other events, and PATS VP of Events.
  • Demonstrated exceptional organizational skills.
  • Performed regular household duties. Including vacuuming, mopping, dusting, laundry, dishes, scrubbing toilets, picking up toys and removing stains from carpet and furniture.
  • Accountant - create and balance budgets, paying bills and identifying cost-saving opportunities.
  • Chauffeur - transporting kids to and from doctor appointments, school, shopping and play dates.
  • Implemented successful initiatives reducing longstanding expenses.

Sales Representative

Bisco Industries
11.2012 - 12.2014
  • Ensure excellent customer service and established new sales opportunities - Handle all incoming calls promptly - Strong communication, interpersonal skills, and high motivated - Maintain accurate records and organize work environment - Develop and maintain strong relationships with current and potential customers - 20% outside sales calls to further develop relationship with customers - Self starter with strong commitment to achieve company sales goals - Multi-task while learning new information about customers and industries.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Documented all customer interactions using Salesforce to capture data in processing system.
  • Trained and mentored new sales representatives.

Greeter

Houston's
11.2010 - 01.2012
  • Supervised and coordinate activities of dining room to provide fast and courteous service to guests.
  • Greeted guests, escort guest to tables, and provide menus - Assigned work task and coordinate activities of dining room personnel to ensure prompt and courteous service to guests.
  • Trained new employees.
  • Handled virtually all phone calls and schedule dining reservations for small and large parties.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.

Manager

White House Black Market
12.2010 - 07.2010
  • In charge of opening and closing store.
  • Opening/closing registers, setting sales goals for associates and managers, processing stock, cleaning duties, completed and maintained daily reports and paperwork.
  • Trained, motivated, and mentored all new and established employees for store.
  • Set and exceeded sales goals for the day, week, month, and year.

Education

Graduate -

Brea Olinda High School
Brea, CA
06.2003

Skills

  • Event oversight
  • Activities scheduling
  • Expense coordination
  • Appointment Scheduling
  • Schedule creation and maintenance
  • Excellent Managerial Techniques
  • Budgeting
  • Superior attention to detail
  • Financial Management
  • Recipes and menu planning

Timeline

Credit Control Manager

Jellyfish US Ltd.
12.2023 - 04.2025

Household Manager

Howard & Associates
02.2014 - 12.2023

Sales Representative

Bisco Industries
11.2012 - 12.2014

Manager

White House Black Market
12.2010 - 07.2010

Greeter

Houston's
11.2010 - 01.2012

Graduate -

Brea Olinda High School
Jennifer Howard