Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Jennifer Jenkins

Galivants Ferry,SC

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Office Manager

Aramark
Florence, SC
08.2020 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.

Catering Manager

Aramark, Francis Marion University
Florence, SC
07.2015 - 04.2020
  • Handled catering scheduling, ordered food and planned events.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Hired and trained both permanent and temporary staff members.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Set schedules for 20 staff by planning and designating shifts and hours.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Designed catering packages to increase sales and customer experience.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Integrated service and team management strategies to boost business profits.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Motivated staff to perform at peak efficiency and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Developed unique events and special promotions to drive sales.

Catering Director

Aramark, Coastal Carolina University
Conway, SC
05.2005 - 07.2015
  • Collaborated closely with clients to develop exciting catering menus for memorable events.
  • Maintained close working relationships with food and beverage director, head chef and banquet manager.
  • Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
  • Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
  • Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.

Server

Bennett's Calabash Seafood
Myrtle Beach, SC
06.2000 - 05.2002
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

Associate of Arts - Culinary Arts

Horry Georgetown Technical College
Conway, SC
05.2006

GED -

Newington High School
Newington, CT
06.1995

Skills

  • Office Management
  • Staff Training
  • Policy and Procedure Modification
  • Report Preparation and Analysis
  • Team Management
  • Year-End Reconciliation
  • P&L Responsibility
  • Account and Ledger Reconciliations
  • Client Correspondence
  • Monthly Closings
  • Financial Management and Reporting
  • Accounts Payable and Receivable Auditing
  • Cash Flow and Reconciliation
  • Deposit Collection
  • Office Supplies and Inventory

Certification

  • ServSafe Training - Expires 1/3/2025
  • TIPS Trained

Timeline

Office Manager

Aramark
08.2020 - Current

Catering Manager

Aramark, Francis Marion University
07.2015 - 04.2020

Catering Director

Aramark, Coastal Carolina University
05.2005 - 07.2015

Server

Bennett's Calabash Seafood
06.2000 - 05.2002

Associate of Arts - Culinary Arts

Horry Georgetown Technical College

GED -

Newington High School

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