Jennifer Jenn
Tiffin,IA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.. Known for professionalism, positive communication, strong attention to detail, and the ability to work effectively with diverse populations while supporting organizational and service objectives.
Overview
23
23
years of professional experience
Work History
Promotional Specialist
Storey Kenworthy Office Products And Interiors
08.2021 - 01.2026
- Managed customer requests to create quotes, coordinated product procurement and monitored cost and price information.
- Handled the full sourcing process, including vendor price negotiations, preparing quotes, creating purchase orders, and verifying invoices while ensuring purchases meet target margins
- Responsible for entering customer orders, generating invoices, and resolving billing discrepancies with vendors and customers.
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Attended customer meetings, trade shows and conferences as company representative.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Kitchen Staff Member
Clear Creek Amana High School District
11.2019 - 05.2021
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Purchased food and cultivated strong vendor relationships.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Promoted excellence in food quality and presentation for kitchen staff.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Retention Specialist
GEICO
04.2003 - 05.2019
- Evaluated current customer retention strategies and recommended improvements.
- Built constructive customer relationships to improve loyalty and recommendations.
- Researched and resolved routine and complex issues.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Cross-sold insurance products to existing clients to reach sales targets.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Analyzed customer needs to provide customized insurance solutions.
- Finalized sales and collected necessary deposits.
- Met with customers to provide information about available products and policies.
- Utilized various software programs to process customer payments.
Education
High School Diploma -
Benton Community School District
Van Horne, IA05.1998
Skills
- Problem-solving abilities
- Interpersonal skills
- Excellent and effective communication
- Time management
- Adaptability and flexibility
- Multitasking and organization
- Customer relationship management
- Task prioritization
- Custom order management
- Sales presentations
- Client acquisition
- Microsoft office
Timeline
Promotional Specialist
Storey Kenworthy Office Products And Interiors
08.2021 - 01.2026
Kitchen Staff Member
Clear Creek Amana High School District
11.2019 - 05.2021
Retention Specialist
GEICO
04.2003 - 05.2019
High School Diploma -
Benton Community School District