Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Jensen

Decatur,IL

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive work environment.

Overview

19
19
years of professional experience

Work History

Clerk

ADM
07.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office and gym by keeping a well cleaned environment and continuously ensuring equipment is in working order.

Sales Associate

Fleet Feet
05.2021 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Office Manager

PALS Animal Shelter
08.2012 - 01.2014
  • Managed intake and vaccination records for animals.
  • Scheduled veterinary appointments and transported animals to their appointments.
  • Scheduled home visits and called references for potential adopters.

FINANCE REPRESENTATIVE

Bob Brady Auto Mall
06.2009 - 10.2010
  • Facilitated client retention with exceptional customer service skills while addressing inquiries about account balances or transaction details promptly.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products.

PERSONAL BANKER

Wells Fargo Bank
03.2006 - 10.2009
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.

Education

Cosmetology -

Capri Cosmetology College
Davenport, IA
12.2011

Bachelor of Arts - Finance

St. Ambrose University
Davenport, IA
05.2009

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Highly adaptable

Timeline

Clerk

ADM
07.2024 - Current

Sales Associate

Fleet Feet
05.2021 - 07.2024

Office Manager

PALS Animal Shelter
08.2012 - 01.2014

FINANCE REPRESENTATIVE

Bob Brady Auto Mall
06.2009 - 10.2010

PERSONAL BANKER

Wells Fargo Bank
03.2006 - 10.2009

Cosmetology -

Capri Cosmetology College

Bachelor of Arts - Finance

St. Ambrose University

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