Jennifer Jimenez
Hialeah,FL
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Well-qualified Costumer services with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
Barry University
09.2023 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Administrative Assistant
Life And Love Adult Daycare
09.2021 - 09.2023
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Store Associate
CVS Pharmacy
01.2021 - 05.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Cashier
Red White & Blue Thrift Store
10.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Nursing
Barry University
Miami, FL05.2027
High School Diploma -
Hialeah High School
Hialeah, FL06.2021
Skills
- Benefits Administration
- HR Policies
- Communication Management
- Human Resources Administration
- Employee Relations
- Talent Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources Assistant
Barry University
09.2023 - Current
Administrative Assistant
Life And Love Adult Daycare
09.2021 - 09.2023
Store Associate
CVS Pharmacy
01.2021 - 05.2021
Cashier
Red White & Blue Thrift Store
10.2019 - 01.2021
Bachelor of Science - Nursing
Barry University
High School Diploma -
Hialeah High School