Beauty Industry
Jennifer Jinkins
HR Director
Clarksville,TN
Summary
Veteran salon owner with top-level skills in management and staff development. Likeable personality with a customer-focused background coupled with expertise in customer service. Ready to tackle new challenges and build success with an exciting organization.
Overview
19
19
years of professional experience
Work History
Human Resources Director
Ahava Healthcare of Clarksville
11.2022 - Current
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Recruited top talent to maximize profitability.
- Directed hiring and onboarding programs for new employees.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Fostered positive work environment through comprehensive employee relations program.
- Instructed senior leaders on appropriate employee corrective steps.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Maintained payroll information by calculating, collecting, and entering data.
- Devised hiring and recruitment policies for 120-employee company.
Owner
Jennifer Jinkins Salon
04.2018 - 11.2022
- Managed day-to-day business operations.
- Scheduled appointments for customers in person or over telephone.
- Reconciled daily sales, returns and financial reports in Salon Iris software.
- Maintained up-to-date administrative records to monitor operational conditions.
- Consulted with customers to assess needs and propose optimal solutions.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Owner
Bombshells Color Bar And Spa
12.2011 - 04.2018
- Managed day-to-day business operations.
- Scheduled appointments for customers in person or over telephone.
- Reconciled daily sales, returns and financial reports in Salon Iris software.
- Used business software packages to maintain files and administrative records.
- Trained and motivated 15 employees to perform daily business functions.
- Maintained payroll information by calculating, collecting and entering data.
- Promoted business via social media to generate leads and maximize brand identity.
- Processed new hire paperwork and documents.
- Consulted with customers to assess needs and propose optimal solutions.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Salon Iris software.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Owner
Jennifer Norfleet Salon
08.2007 - 12.2011
- Managed day-to-day business operations.
- Scheduled appointments for customers in person or over telephone.
- Used business software packages to maintain files and administrative records.
- Reconciled daily sales, returns and financial reports in Salon Iris software.
- Maintained up-to-date administrative records to monitor operational conditions.
- Optimized team hiring, training and performance.
- Consulted with customers to assess needs and propose optimal solutions.
Area Supervisor
Regis Corporation Mastercuts
08.2005 - 07.2007
- Directed daily workflow of ten salons
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Tracked hours and inventory usage, and prepared associated reports.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
Associate of Science - Healthcare Management
Nashville State Community College
Nashville, TN05.2025
Cosmetology -
Roffler Cosmetology School
Orlando, Fl01.1991
Skills
- Managing Employee Relations
- Hiring and Onboarding
- Staff training/development
- Employee Motivation and Performance
- Staff Management
- Customer Relations
- Customer Service
- Payroll
- Problem-solving abilities
- Time Management
- Team building
- Microsoft Office
Certification
- Licensed Cosmetologist - 1991-current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsCompany CulturePaid time offWork-life balance401k matchInterests
Timeline
Human Resources Director
Ahava Healthcare of Clarksville
11.2022 - Current
Owner
Jennifer Jinkins Salon
04.2018 - 11.2022
Owner
Bombshells Color Bar And Spa
12.2011 - 04.2018
Owner
Jennifer Norfleet Salon
08.2007 - 12.2011
Area Supervisor
Regis Corporation Mastercuts
08.2005 - 07.2007
Associate of Science - Healthcare Management
Nashville State Community College
Cosmetology -
Roffler Cosmetology School
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