Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Johnson

Solvang,CA

Summary

Dedicated Community Director with seven-year history of success in community support and engagement. Builds strong relationships between residents, families and staff. Proactive and industrious with proficiency in Yardi and Google Docs.

Overview

9
9
years of professional experience

Work History

Sr. Community Manager

Breakpointe Coronado-Greystar
Isla Vista, CA
10.2020 - Current
  • Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct 5-8-person team.
  • Met with residents to gather information and develop effective solutions.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Managed property financial records by collecting rent from up to 484 tenants and reconciling monthly accounts payable and receivable.
  • Prepared and processed lease and rental applications using Entrata.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Community Director

FPI Management Inc.
Lompoc, CA
07.2019 - 10.2020
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Oversaw monthly collections of over $260,000 in funds, maintaining high payment rates by building positive relationships with tenants.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Maintained sufficient number of units market-ready at all times.

Property Manager-New Lease up

Provence Land Company
Orcutt, CA
10.2018 - 07.2019
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Developed and executed plan to achieve and maintain 96% or better rate of occupancy.
  • Scheduled outside contractors for major maintenance issues.

Property Manager

Domus Mamagememt
Solvang, CA
08.2016 - 10.2018
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Communicated with landlord regarding building and tenant issues.
  • Collected and maintained careful records of rental payments and payment dates.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Developed and executed plan to achieve and maintain 99% or better rate of occupancy.

Dual Community Manager

Conam Management
Barstow, CA
07.2013 - 08.2016
  • Communicated effectively with owners, residents and on-site associates.
  • Developed and executed plan to achieve and maintain 96% or better rate of occupancy.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Maintained constant balance and accounting of property petty cash account.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.

Education

High School Diploma -

Rogers High School
Puyallup, WA

Skills

  • Student Housing Turn Experience
  • Proficient in Yardi, Entrata, and OPS Technology
  • Dispute Handling
  • Operations Management
  • Construction Project Oversight
  • Codes Compliance
  • Administrative Leadership
  • Financial Reporting

Timeline

Sr. Community Manager

Breakpointe Coronado-Greystar
10.2020 - Current

Community Director

FPI Management Inc.
07.2019 - 10.2020

Property Manager-New Lease up

Provence Land Company
10.2018 - 07.2019

Property Manager

Domus Mamagememt
08.2016 - 10.2018

Dual Community Manager

Conam Management
07.2013 - 08.2016

High School Diploma -

Rogers High School

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Jennifer Johnson