Jennifer Johnson
Cheyenne,WY
Summary
With over a decade of diverse nursing experience, I have honed my skills in clinical leadership, patient care, and system optimization, primarily at Cheyenne Regional Medical Center. My career trajectory reflects a commitment to improving healthcare delivery and patient outcomes through evidence-based practices and innovative solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Scheduling and Clinical Systems Specialist
Cheyenne Regional Medical Center
01.2024 - Current
- Led cross-functional project teams in the implementation of new or upgraded clinical systems, establishing clear communication channels among stakeholders throughout project lifecycles.
- Improved patient outcomes by supporting the integration of evidence-based practices into clinical decision-making tools within clinical scheduling systems.
- Conducted regular audits of clinical system use to ensure compliance with regulatory requirements and maintain high standards of employee privacy protection.
- Served as liaison between IT department and clinical staff, translating technical terminology into accessible language to facilitate understanding and collaboration.
- Collaborated with interdisciplinary teams to analyze clinical processes, identifying opportunities for system improvements and increased user adoption.
- Optimized scheduling processes within clinic operations by implementing automated appointment reminders and streamlined check-in procedures.
- Coordinated with vendors on system enhancements or customizations tailored to meet specific organizational needs while maintaining budgetary constraints.
- Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
- Led, facilitated, and attended focus groups and meetings to strategize workflow issues.
RN, Emergency Department
CRMC
01.2018 - Current
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response
- Utilized hospital beds and wheelchairs to transport patients throughout hospital
- Assessed extent and nature of injury or illness to prioritize and establish medical procedures
- Continuously monitored patients and reported changes to charge nurses and physicians
- Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines
- Assisted with resuscitation, CPR and emergency airway procedures
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes
- Quickly responded to codes and cardiac monitor alarms
Clinical Care Coordinator
Cheyenne Regional Medical Center - West Campus
03.2023 - 12.2023
- Provides leadership support in unit onboarding, scheduling, training, performance, and development of new and existing staff.
- Collaborates with leadership and Clinical Education to provide support to and routine check-ins with new staff. This includes assisting in the development of new grad RNs.
- Assists with mandatory education oversight, mentoring, guidance, and competency of unit staff.
- Participates in professional development and performance improvement initiatives, associated dashboards, and strategic planning.
- Promotes a culture of safety and quality by consistently maintaining a safe environment for patients, family, and staff. Ensures compliance with National Patient Safety Standards.
- Practices fiscal responsibility and accountability. Assists leadership with operational and supply budgets and promotes appropriate utilization. Makes recommendations for expenditures and provides required data.
- Assists in the development of both simple and complex clinical policies and procedures.
- Performs audits, prepares reports, takes part in quality improvement activities, and completes follow-up education and training as needed.
- Performs patient rounding as needed to assess situations, patient care needs, and outcomes. Reviews documentation for accuracy and effectiveness of nursing interventions.
- Collaborates with the healthcare team to resolve patient, family, or physician complaints in a timely manner. Provides service excellence and improves patient satisfaction. Escalates concerns/complaints as necessary.
- Acts as a clinical expert and unit lead for ensuring best practices.
- Successfully manages and executes scheduling while serving as the recognized expert in this capacity.
- Attends meetings as requested.
- .Provides delivery of direct patient care as needed and within scope of license. Covers open shifts and participates in on-call when required.
RN
Digestive Health Associates
09.2017 - 01.2018
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented interventions, including medication and IV administration, catheter insertion and airway management.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
RN Ortho-Neuro Unit
CRMC
07.2014 - 08.2017
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Managed care for post-operative patients from initial recovery through discharge.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
CNA
Cheyenne Regional Medical Center
02.2007 - 07.2014
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Measured and recorded vital signs. Reported any abnormalities to primary nurse.
Education
Bachelor of Science in Nursing - Nursing
University of Wyoming
Laramie, WY05.2025
Associate of Science - Nursing
Laramie County Community College
Cheyenne, WY05.2014
Certification
- Registered Nurse License - 2014-Current
- Emergency Nursing Pediatric Course - November 17, 2022
- NIH Stroke Scale - March 16, 2023
- Nonviolent Crisis Intervention - Feb 21, 2023
- Trauma Nursing Core Course - April 15, 2022
- ACLS - March 7, 2024
- NRP - March 21, 2023
Timeline
Scheduling and Clinical Systems Specialist
Cheyenne Regional Medical Center
01.2024 - Current
Clinical Care Coordinator
Cheyenne Regional Medical Center - West Campus
03.2023 - 12.2023
RN, Emergency Department
CRMC
01.2018 - Current
RN
Digestive Health Associates
09.2017 - 01.2018
RN Ortho-Neuro Unit
CRMC
07.2014 - 08.2017
CNA
Cheyenne Regional Medical Center
02.2007 - 07.2014
Bachelor of Science in Nursing - Nursing
University of Wyoming
Associate of Science - Nursing
Laramie County Community College
- Registered Nurse License - 2014-Current
- Emergency Nursing Pediatric Course - November 17, 2022
- NIH Stroke Scale - March 16, 2023
- Nonviolent Crisis Intervention - Feb 21, 2023
- Trauma Nursing Core Course - April 15, 2022
- ACLS - March 7, 2024
- NRP - March 21, 2023