Jennifer Johnson
Lander
Summary
Professional and upbeat office assistant with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Gannett Peak Elementary
08.2023 - Current
- Fostering an upbeat and positive learning environment by establishing strong relationships with students and coworkers.
- Collaborate with teachers and specialists to create a growth mindset environment tailored to each students' needs.
- Monitor students' performance and record relevant data to assess progress and implementation of IEP objectives.
- Participate in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
Director/ Office Manager
Northern, Inc.
04.2023 - 08.2023
- Perform management and administrative duties, including human resource and clerical tasks.
- Daily use of Microsoft and Google suites, and various other company-related computer programs, operated with proficiency.
- Maintain accurate records and document client data in company databases, while complying with HIPAA regulations.
- Perform inventory and ordering of office and facility supplies.
- Consult and collaborate with other professionals and case workers to provide continuity of member care.
- Assigned tasks to employees to fit skill levels and maximize team performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Office Administrator/ Insurance Agent
Farm Bureau Financial
10.2021 - 04.2023
- Daily use of Google and Microsoft Suites and multiple financial and insurance programs, learned and operated with ease.
- Greeted and interacted with clients by phone, email or in-person to provide information and assistance.
- Answered multi-line phone system, routed calls, delivered messages to staff.
- Coordinated communications and meetings, processed financial transactions, kept records and documentation, file organization and other administrative functions.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Prioritized and completed duties and client requests in a timely and accurate fashion.
Medical and Office Assistant
Fremont Orthopaedics
06.2020 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process appointments, medical insurance, billing and coding daily.
- Completed in-depth physical evaluations and gathered patient medical data to complete speedy, successful office visits.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Associate of Science - Math/ Science
Central Wyoming College
Riverton05-2012
Skills
- Bubbly and uplifting personality
- 6 years experience as receptionist and office administration
- Effective in positive and friendly customer service
- Extensive knowledge of Google and Microsoft suites; quick to learn new computer applications
- Punctual and reliable
- Skilled with oral and written communication
Timeline
Paraprofessional
Gannett Peak Elementary
08.2023 - Current
Director/ Office Manager
Northern, Inc.
04.2023 - 08.2023
Office Administrator/ Insurance Agent
Farm Bureau Financial
10.2021 - 04.2023
Medical and Office Assistant
Fremont Orthopaedics
06.2020 - 09.2022
Associate of Science - Math/ Science
Central Wyoming College
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