Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Generic

Jennifer Johnson

Spartanburg,SC

Summary

Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Installation Support Manager

Lowe's Home Improvement
06.2022 - Current
  • Coached employees through day-to-day work and complex problems.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Monitored employee and customer interactions to assess quality of service.
  • Monitored customer service metrics and provided feedback to team members, upholding quality standards.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Created, prepared, and delivered reports to various departments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Interim Teacher

Lincoln County School District
01.2022 - 06.2022
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Developed and implemented classroom routines to address varying student needs.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Created and developed lesson plans to meet students' academic needs.

2nd Grade Teacher

Charlotte-Mecklenburg Schools
02.2020 - 01.2022
  • I currently teach 2nd grade at David Cox Road Elementary.
  • I create my own technology materials for instruction, which includes digital games and projects.
  • I was trained in the Orton-Gillingham method in November 2020.
  • I am also part of the district's Social Studies Engagement Team which allows me to give feedback to district leaders on the content of the Social Studies curriculum.
  • In the past, I served as a 2nd Grade Interventionist for two days a week and a music teacher for one day a week.
  • As an interventionist, I worked with small groups in math fluency, phonics, reading comprehension, and math enrichment.
  • During the pandemic shutdown, I worked with these same students one-on-one via Zoom.

Piano Instructor

Piedmont School of Music and Dance
07.2019 - 07.2020
  • I taught both private piano lessons and preschool piano classes at Piedmont School of Music and Dance.

ESL Teacher

VIPKid
07.2017 - 07.2020
  • I taught one on one English classes to children in China using the company's online platform.
  • I have also taught English to a 2nd grade class in Beijing using the company's online platform and have been featured on the company's Teacher Portal for the School Class Project and Rural Education Project.

Music Teacher and Elementary Teacher

Gaston County Schools
08.2013 - 05.2019
  • I began as a substitute teacher for Gaston County Schools while completing my Elementary Education degree.
  • Upon completion, I taught 3rd grade for Belmont Central Elementary.
  • During this time, over half of my class exceeded expected growth by double, with another percentage exceeding expected growth by more than double.
  • I also planned and led all field trips for the third grade during my time at Belmont Central.
  • Most recently I served as an Elementary Music Teacher for Gaston County Schools.
  • While in this position at North Belmont Elementary, my program received attention from the local newspaper and the district for being one of the most unique fine arts programs in the district.

Teacher

Stoney Creek Elementary
09.2017 - 04.2018
  • I served as a 2nd grade Math and Science teacher.
  • During my time at Stoney Creek Elementary, I served as Admin Liaison (grade level chair) for the 2nd grade team.
  • In this role, I was responsible for setting the agenda for all grade level meetings and leading these meetings.
  • I also served as the point of contact between administration and the 2nd grade team.
  • I also served as the Math Lead Teacher for the 2nd grade team.
  • I was responsible for planning and leading all 2nd grade math meetings.
  • I also served on the Math Committee for the entire school.

Education

Master's in Church Music - Choral Conducting

Southeastern Baptist Theological Seminary
Wake Forest

B.A. - Elementary Education

University of North Carolina-Charlotte
Charlotte, NC
12.2015

Bachelor of Arts - Music

Winthrop University
Rock Hill, SC
05.2004

A.F.A - Music

Central Piedmont Community College
Charlotte, NC
12.2000

Skills

  • Work Planning and Prioritization
  • Policy enforcement
  • Training and mentoring
  • Project management
  • Performance management
  • Problem-solving
  • Conflict management
  • Staff training
  • Team development
  • Teamwork and collaboration
  • Customer service understanding
  • Leading team meetings
  • Performance evaluations

Certification

  • Elementary Education (K-6), NC (expired)
  • Music Education (K-12), NC (expired)

Awards

  • Graduated Cum Laude, UNC-C
  • Named to Chancellor's List
  • Spring 2015
  • Fall 2015
  • Part-time Chancellor's List, Spring 2014

Timeline

Installation Support Manager

Lowe's Home Improvement
06.2022 - Current

Interim Teacher

Lincoln County School District
01.2022 - 06.2022

2nd Grade Teacher

Charlotte-Mecklenburg Schools
02.2020 - 01.2022

Piano Instructor

Piedmont School of Music and Dance
07.2019 - 07.2020

Teacher

Stoney Creek Elementary
09.2017 - 04.2018

ESL Teacher

VIPKid
07.2017 - 07.2020

Music Teacher and Elementary Teacher

Gaston County Schools
08.2013 - 05.2019

A.F.A - Music

Central Piedmont Community College

Master's in Church Music - Choral Conducting

Southeastern Baptist Theological Seminary

B.A. - Elementary Education

University of North Carolina-Charlotte

Bachelor of Arts - Music

Winthrop University

Similar Profiles

CREATE PROFILE