Jennifer Johnson
Hominy,OK
Summary
Dynamic office manager with proven expertise in financial services at Security Finance. Skilled in customer relations and conflict resolution, I enhanced workflow efficiency and improved inventory management. Adept at team leadership and employee training, I consistently fostered a positive work environment while ensuring exceptional service delivery.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Security Finance, Financial Services
03.2024 - 06.2025
- Processing loans
- Follow up on payments and over due accounts
- Call existing and previous customers with new offers
- Skiptrace on outstanding accounts
- Promote with local businesses
- Filing taxes
- Assist office manager with daily function and inventory reports
Office Manager
Havertys Furniture
07.2019 - 03.2024
- Coordinated daily office operations to enhance workflow efficiency.
- Managed scheduling and logistics for employees
- Implemented inventory management processes to optimize supply usage.
- Developed training materials and guided new staff on company protocols.
- Processing payments and confirming delivery
- Responsible for all customers concerns or complaints
Office Manager
On-site Auto Repair
01.2015 - 07.2019
- Creating repair tickets for mechanics
- Inventory control
- Processing payments
- Employee schedule
- Data entry on vehicle repairs and customers information
- Responsible for all customers concerns or complaints
Education
James Martin High School
Arlington, TX2004
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff supervision
- Conflict resolution
- Retail operations
- Employee scheduling
- Customer rapport
- Recruiting and interviewing
- Customer relationship management (CRM)
- Orientation and training
- Employee performance evaluations
- Financial management
- Inventory management
- Microsoft office expertise
Timeline
Assistant Manager
Security Finance, Financial Services
03.2024 - 06.2025
Office Manager
Havertys Furniture
07.2019 - 03.2024
Office Manager
On-site Auto Repair
01.2015 - 07.2019
James Martin High School
Similar Profiles
Amanda GuptillAmanda Guptill
Assistant Manager at Security Finance, Financial ServicesAssistant Manager at Security Finance, Financial Services
Robin DanielRobin Daniel
Senior Assistant Manager at Security Finance, Financial ServicesSenior Assistant Manager at Security Finance, Financial Services
Sasha SanchezSasha Sanchez
Branch Manager at Security Finance, Financial ServicesBranch Manager at Security Finance, Financial Services
CHRISTIAN GREENECHRISTIAN GREENE
Manager at Security Finance, Financial ServicesManager at Security Finance, Financial Services
Amy BrumfieldAmy Brumfield
Shelter Advocate at Osage Nation/Osage Nation Health SystemsShelter Advocate at Osage Nation/Osage Nation Health Systems