JENNIFER JOHNSON
Upstate New York
Summary
Administrative and Data Operations professional with a strong track record in remote and on-site environments. Adept at high-volume data entry, database maintenance, client communication, scheduling, and workflow coordination. Recognized for accuracy (9,750 KSPH, 85 WPM, 99.8% accuracy), excellent written and verbal communication skills, and the ability to maintain organized, reliable systems under pressure. Proficient in Microsoft Office Suite, Google Workspace, CRM platforms, logistics tools, and EHR systems.
Overview
28
28
years of professional experience
Work History
Logistics and Operations Coordinator
LCF Logistics
01.2018 - 01.2025
- Managed accurate data entry and upkeep of shipment records to support OTR, LTL, and regional drivers, brokers, and clients.
- Directed real-time monitoring of driver EJD's to uphold adherence to FMCSA and DOT laws.
- Facilitated contract negotiations and data issue resolution to support timely operations in both office and remote settings.
E-Commerce Assistant and Database Administrator
Abe’s of Maine
01.2011 - 01.2015
- Designed and formatted HTML content along with categorized images for seamless inventory uploads to Amazon.
- Maintained exceptional data entry standards, achieving high-speed performance while ensuring data integrity.
- Analyzed and verified database entries through recurring audits to ensure precision and uniformity.
- Executed inventory data management to maintain accurate stock records and optimize order flow operations.
Listing Associate & Administrative Support Staff
Greenbriar Tenant’s Association
01.2009 - 01.2011
- Managed administrative tasks related to property listings, ensured effective tenant communication, and organized executive schedules for optimal workflow.
- Executed updates to listing information documents and organized scheduling for residential properties to streamline operations.
- Resolved more than 100 tenant inquiries daily through email and phone, focusing on timely and effective request handling.
- Managed creation and coordination of materials that significantly elevated property visibility.
Certified Alcohol and Substance Abuse Counselor
Creedmoor Psychiatric Hospital
01.2009 - 01.2011
- Managed confidential records to uphold data integrity and support organizational confidentiality standards.
- Facilitated accurate entry of client intake data, encompassing demographics, assessments, and insurance details, into NY State OSHA and EHR systems to ensure compliance and streamline operations.
- Managed comprehensive documentation processes to uphold 100% compliance with clinical standards.
- Conducted thorough database analysis to produce timely reports ensuring adherence to internal and state compliance standards.
- Documented attendance and treatment progress to ensure accurate tracking of patient status changes while maintaining confidentiality.
Lead Teller
CoreStates and First Union Banks
01.2000 - 01.2009
- Managed comprehensive audits of financial records to ensure accuracy and compliance.
- Executed daily balancing of vault ATM and teller drawers, ensuring accuracy and zero discrepancies.
- Executed entry and reconciliation of all branch transactions within core banking system.
- Compiled and submitted regulatory reports, including CTRs and SARs, ensuring full compliance with industry standards.
- Audited and rectified teller batches to guarantee precise end-of-day data integrity.
Administrative Assistant
Nilsen Detective Agency
01.1997 - 01.2000
- Coordinated and organized complex calendar for owner, prioritizing appointments and safeguarding sensitive communications.
- Coordinated end-to-end onboarding activities, managing paperwork distribution and compliance verification for new employees.
- Conducted thorough orientations for new hires, effectively communicating company policies and procedures to promote a smooth onboarding experience.
- Oversaw meticulous processing of confidential employee records and personnel files, accurately documenting updates, changes, and terminations while maintaining discretion.
- Coordinated communication with new hires, delivering essential information on paperwork, benefits, and first-day logistics to enhance onboarding experience.
Education
No Degree - Certified Alcohol And Substance Abuse Counselor
The City University of New York
Queens, NYASW, Associate in Social Work - Substance Abuse Counseling
The City University of New York
Queens, NY05.2012
Skills
Microsoft Office Suite
Google Workspace
CRM Platforms
Logistics Tools
EHR Systems
Data Entry
Customer Service
Operations Management
Communication
Scheduling
Time Management
Problem Solving
Attention To Detail
Remote Collaboration
Data Analysis
Timeline
Logistics and Operations Coordinator
LCF Logistics
01.2018 - 01.2025
E-Commerce Assistant and Database Administrator
Abe’s of Maine
01.2011 - 01.2015
Listing Associate & Administrative Support Staff
Greenbriar Tenant’s Association
01.2009 - 01.2011
Certified Alcohol and Substance Abuse Counselor
Creedmoor Psychiatric Hospital
01.2009 - 01.2011
Lead Teller
CoreStates and First Union Banks
01.2000 - 01.2009
Administrative Assistant
Nilsen Detective Agency
01.1997 - 01.2000
No Degree - Certified Alcohol And Substance Abuse Counselor
The City University of New York
ASW, Associate in Social Work - Substance Abuse Counseling
The City University of New York