Jennifer Johnson
Upstate New York
Summary
Detail-oriented administrative and data operations professional with extensive experience in remote data entry, database management, and operational support in remote and on-site environments. Adept at high-volume data entry, online data entry, data processing, database maintenance, workflow coordination, accuracy control, and client communication. Known for exceptional typing speed and accuracy (9,750 KSPH, 85 WPM, 99.8% accuracy), organized systems management, and consistent operational support. Proficient in Microsoft Office Suite (including Excel), Google Workspace, CRM platforms, logistics tools, and EHR systems. Proven ability to thrive in remote settings, managing digital workflows, virtual collaboration, secure data handling, confidential information handling, and process improvement.
Overview
17
17
years of professional experience
Work History
Logistics and Operations Coordinator
LCF Logistics
01.2018 - 12.2025
- Managed daily workflows supporting drivers, warehouses, and customers in a primarily remote capacity. Performed high-volume data entry, online data entry, and data processing for logistics data; coordinated schedules for 8 plus drivers; resolved conflicts; corrected data discrepancies; updated CRM databases; analyzed shipment patterns; handled inventory tracking; and served as the administrative point of contact for customer service and operational support.
E-Commerce Assistant & Database Administrator
Abe's of Maine
01.2011 - 01.2015
- Managed product databases, conducted audits, performed high-speed data entry and data processing, maintained confidential information, updated listings, processed orders, resolved fulfillment issues, and managed inventory data input with a focus on accuracy control and quality assurance.
Certified Alcohol and Substance Abuse Counselor
Creedmoor Psychiatric Hospital
01.2012 - 01.2015
- Handled precise documentation, data tracking, confidential EHR records, state reporting, and collaborated with clinical teams while maintaining 100% timely documentation, emphasizing data entry accuracy, data processing, and secure information handling.
Listing Associate & Administrative Support
Greenbriar Tenant's Association
01.2009 - 01.2011
- Updated property listings through data entry, handled 40+ daily tenant inquiries via customer service, created marketing materials, implemented Zoom protocols reducing interruptions by 75%, and coordinated calendars for senior managers using scheduling and workflow optimization tools.
Education
ASW, Associate - Social Work
The City University of New York
01.2012
CASAC, Certified Alcohol and Substance Abuse Counselor - undefined
The City University of New York
01.2012
Skills
- Data Entry & Accuracy Control
- Online Data Entry
- High-Volume Data Entry
- Data Processing
- Database Management
- Multi-System Navigation
- Operational Workflow Optimization
- Digital File & Document Management
- Reporting & KPI Tracking
- Process Improvement
- Scheduling & Calendar Coordination
- Email & Communication Management
- Remote Administrative Support
- Microsoft Office Suite (Excel)
- Google Workspace
- CRM Systems
- Confidential Information Handling - HIPPA/OSHA
- Inventory Tracking
- Typing Proficiency - 85 WPM 9,875 KSPH
- Clear, Professional Communication
- Detail-Oriented & Quality Focused
- Strong Time Management
- Resourceful Problem-Solving
- Highly Organized & Efficient
- Adaptable & Quick Learner
- Self-Motivated & Independent
- Reliable & Deadline-Driven
- Collaborative When Needed
- Positive, Service-Oriented Mindset
Timeline
Logistics and Operations Coordinator
LCF Logistics
01.2018 - 12.2025
Certified Alcohol and Substance Abuse Counselor
Creedmoor Psychiatric Hospital
01.2012 - 01.2015
E-Commerce Assistant & Database Administrator
Abe's of Maine
01.2011 - 01.2015
Listing Associate & Administrative Support
Greenbriar Tenant's Association
01.2009 - 01.2011
ASW, Associate - Social Work
The City University of New York
CASAC, Certified Alcohol and Substance Abuse Counselor - undefined
The City University of New York