Jennifer Johnson

• Consistently ranked as a top performer in direct hire billing, averaging $30,000 in direct hire fees a month.
• Billed the highest direct hire fee in company history, and in my professional career, of $25,000.00.
• Spearheaded the recruiting division in Delaware, Maryland, Pennsylvania and New Jersey, overseeing metrics, client satisfaction, and talent acquisition.
• Managed the complete recruitment lifecycle, including requisition intake, sourcing, screening, interviewing, and offer negotiation.
• Consulted with hiring managers on requisitions, staying in contact on candidate submittals, interviews, offers, job openings, and any potential needs of the client.
• Wrote job descriptions, posted open requisitions to job boards, screened applicants, and conducted interviews with candidates.
• Developed innovative strategies to source and attract passive candidates on various job boards, utilizing AI systems to streamline recruiting efforts.
• Ensured all employee records were correct and updated in ATS, running reports and auditing information.
• Managed weekly job-order review meetings with team and developed sourcing strategies to meet hiring demands.
• Managed vendor relationships (ex: LinkedIn, Indeed) and served as system administrator for internal access.
• Conducted reference checks and background screenings.
• Collaborated with leadership on process improvements and business strategies.

• Maintained an average of 8 contract employee starts per week.
• Sourced passive candidates through social media and resume databases.
• Conducted candidate interviews and managed background and reference checks.
• Maintained accurate ATS records and continuously built strong candidate pipelines.
• Supervised a recruiting team of up to six, overseeing performance, workload prioritization, and process consistency.
• Consulted with multiple clients daily, staying up to date on the status of candidates and new hires.
• Trained new team members on policies, procedures, and compliance requirements.
• Provided on-site support to local clients as needed.

• Recruited for professional, direct-hire, and high-volume roles across the entire country.
• Transitioned from on-site to fully remote while maintaining strong performance.
• Conducted interviews, screenings, reference checks, and I-9 verification.
• Built high quality talent pipelines through job fairs, resume databases, and social media sourcing.
• Audited and submitted payroll for contract employees and resolved payroll discrepancies.
• Trained new team members and oversaw team meetings in management’s absence.
• Recognized as a Top Start Performer in Oct 2021 with 76 starts.

• Served as on-site program coordinator supporting over 300 contract employees.
• Managed healthcare credentialing, payroll processing, travel/expense reports, and compliance documentation.
• Created and maintained multiple Excel tracking systems for training, payroll, and employee data.
• Developed monthly performance metrics and contributed to process automation initiatives.
• Resolved payroll, tax, and documentation issues using PeopleSoft.
• Ensured compliance with federal and Johnson & Johnson policies through detailed auditing and issue resolution.
• Supported onboarding, including drug screens, credential verification, and I-9 processing.
• Maintained confidentiality and accuracy in a fast-paced, high-volume environment.

● Supervised five employees, ensuring the team ran in a smooth and efficient manner.
● Tracked and managed leave of employees.
● Reviewed and managed an assigned caseload, monitoring the status of each case.
● Assisted the IT department with testing and implementation of programs.
● Became the liaison between IT and Case Administration by assisting with the release of new programs.
● Trained new employees on programs and procedures.
● Contacted attorneys for case status updates.
● Coordinated, managed, and held team meetings and events.
● Scanned and filed numerous documents electronically, using CM/ECF.
● Experience in the Courtroom Deputy and Judicial Assistant positions, supporting the Judges.
● Prepared Orders and documents for Judges’ review and signature using Microsoft Word.
● Reviewed case docket entries to ensure accuracy, paying attention to detail and following up with the necessary actions.
● Completed the weekly bank deposit, balancing end of week’s receipts.
● Completed the Federal Judicial Center Foundations of Management course in September 2012.

● Attended daily court hearings to ensure that they were being electronically recorded.

● Used an automated program to notate each speaker during the court hearing, timing it with the audio recording. This was sent to the transcriptionist to ensure that the proper speaker was assigned to the audio recording.

● Responsible for swearing in witnesses during hearings.

● Set up audio equipment for the hearings and ensured that everything was working properly before the hearing began.

● Occasionally set up audio and video equipment for hearings held jointly with Canada and ensured that all of the connections were stable and that all parties were able to communicate and see each other.

● Worked overtime as needed to ensure all hearings were being covered by the staff.

● Dealt with multiple personalities and irate customers over the phone, while maintaining a professional tone and attitude.
● Awarded a certificate for the “100% Club” in March 2008, which recognized perfect monitoring scores for the month.
● Won the recognition program in April 2008 for the most outstanding customer service.
● Supervised employees in a call center environment, up to 50 at times; answered questions and provided managerial assistance.
● Trained new employees and coached them on areas of improvement and overall job knowledge