Jennifer Johnston
Logan
Summary
Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
CNA
Azria Longview
Missouri Valley
04.2017 - Current
- Developed trusting relationships and provided emotional support to patients and families.
- Conducted activities with residents.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Completed daily documentation and charts regarding patient care and input reports into database.
- Prepared residents for meals and assisted with feeding.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Participated in educational programs designed to improve knowledge of health care practices.
- Reported changes in patient conditions to registered nurse or physician.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided emotional support to family members during difficult times.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Facilitated communication between patients, family members, and healthcare professionals.
- Observed and reported unusual symptoms and changes to charge nurse.
- Used mobility devices to transport patients.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Owner/Operator/Designer
Jenn's Homespun Creations
Logan
09.2010 - Current
- Company Overview: Custom and personalized embroidery gifts and keepsakes and home decor
- Maintaining platform on social media.
- Interacting with customers.
- Ensuring customer satisfaction.
- Developed marketing campaigns aimed at increasing brand awareness and customer loyalty.
- Custom and personalized embroidery gifts and keepsakes and home decor
Activity Assistant
Azria Longview
Missouri Valley
03.2022 - 06.2023
- Encouraged clients to participate in organized group activities or individual pursuits.
- Adapted instructions and activities based on individual needs while maintaining quality standards.
- Ensured that all necessary supplies were available for each activity session.
- Assisted with recreational activities, such as games, crafts, outings and exercise programs.
- Developed relationships with clients through friendly conversations during activities sessions.
- Provided emotional support to clients when needed by listening attentively and responding appropriately.
- Provided assistance to residents with physical limitations during recreational activities.
- Planned trips outside of the facility for small groups of residents.
- Facilitated group discussions around current events or other relevant topics.
- Monitored resident behavior during recreational activities to ensure safety.
- Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
- Performed clerical duties such as filing, copying, and data entry.
- Utilized problem solving skills when dealing with difficult situations between residents.
- Developed individualized programs for each resident based on their interests and abilities.
- Conducted one-on-one activities with residents who require special attention.
- Helped organize special events such as birthday parties or holiday gatherings.
- Maintained records of attendance at all scheduled activities.
- Assessed the overall quality of life of each resident through observation during daily activities.
- Encouraged participation from residents who are reluctant to join in group activities.
- Organized and maintained activity supplies and materials.
- Assisted in the planning and implementation of activities for residents.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Upheld positive quality of life standards for residents of all ability levels.
- Coordinated musical guests, movies and other types of resident entertainment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Helped participants enjoy activities while ensuring adherence to protocol.
Waitress
The Lincoln House
Lincolnton
01.2015 - 03.2017
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
- Greeted and escorted guests to tables, fostering warm welcome.
- Processed accurate cash and credit card transactions.
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
- Carried dirty plates and silverware to kitchen, expediting dishwashing process.
- Developed positive relationships with regular customers through friendly conversation.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Checked back with customers throughout meal service to ensure satisfaction.
- Took orders for food and drinks and delivered them to guests.
- Assisted in seating guests at tables or booths.
- Prepared checks accurately and processed payments promptly.
- Provided accurate change for cash transactions using a cash register system.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated daily specials to customers.
- Greeted customers and provided menus.
- Answered questions about menu items, ingredients, and pricing.
- Performed basic math calculations when computing bills for customers' meals.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Replenished beverages when necessary.
- Participated in team meetings to discuss new menu items or changes in policy.
- Assisted other wait staff members in times of heavy customer traffic.
- Processed payments accurately using cash registers or POS systems.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
In Home Care Giver
Independent
Iron Station
06.2006 - 06.2010
- Responded quickly to meet residents needs and resolve problems.
- Took care of resident in their home.
- Prepared meals and fed resident.
- Assisted with dressing, bathing, toileting and transferring resident.
- Provided personal care and companionship to elderly individuals in their homes.
- Developed relationships with family members and caregivers of clients.
- Assisted clients with prescribed exercises.
- Planned nutritious meals and snacks according to dietary guidelines.
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Respected client privacy rights at all times when providing services.
- Documented client progress in charts and logbooks.
- Trained new caregivers in client needs and caregiving standards.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Transported clients to doctor's appointments and errands.
- Recognized emergency situations and implemented appropriate procedures.
Education
CNA - Medical Care
Iowa Western Community College
Council Bluffs, IA04-2017
Skills
- Documenting Activities
- Interactive Activities
- Resident Engagement
- Mobility Assistance
- Creative Activities
- Senior Activities
- Experience Engagement Activities
- Setting Up Activities
- Patient care
- Vital sign monitoring
- Documentation accuracy
- Emotional support
- Customer service
- Health care compliance
- Problem solving
- Effective communication
- Time management
- Problem-solving
- Vital signs monitoring
- Clinical documentation
- Multitasking and organization
- Maintaining confidentiality
- Compassion and empathy
- Active listening
- Emergency response
- Trustworthy companion
- Direct patient care
- Dementia and Alzheimer's care
- Patient relations
- Inpatient care
- Maintaining privacy
- Database administration
- Compassionate caregiver
- Patient relationship building
- Electronic charting
- Specimen collection
- Family support and assistance
- Admitting support
References
- Azria Longview, Activity Assistant/CNA Employer, (712) 642-2264, longviewinfo@azriahealth.com
- Amanda Brown, Event Coordinator Event Organizer, (580) 272-7900, lucidlibraart@gmail.com
- Terry Frazier, Coworker at Longview, (712) 310-5628
Timeline
Activity Assistant
Azria Longview
03.2022 - 06.2023
CNA
Azria Longview
04.2017 - Current
Waitress
The Lincoln House
01.2015 - 03.2017
Owner/Operator/Designer
Jenn's Homespun Creations
09.2010 - Current
In Home Care Giver
Independent
06.2006 - 06.2010
CNA - Medical Care
Iowa Western Community College