Jennifer Johnston Moore
Casper
Summary
Dedicated and certified Clinical Medical Assistant and Phlebotomy Technician with strong proficiency in patient care, vital sign assessment, and specimen collection. Expertise in medical records management, insurance verification, and EMR systems, complemented by a solid understanding of medical terminology and coding (ICD-9/ICD-10). Trained in bloodborne pathogens and infection control, with additional skills in human resources, QuickBooks, and data entry. Committed to contributing to a dynamic medical team while delivering exceptional patient care and support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security
OVG-Ford Wy Center
09.2024 - Current
- Ensuring arena is safe, responsible for access to arena, limiting access to restricted areas, welcoming patrons, checking, scanning patrons and bags, scanning tickets, assuring safety while giving positive guest service as well as deescalating volatile situations.
Medical Assistant (BOA)
Casper Orthopedics
02.2025 - 12.2025
- Managed patient interactions by greeting them professionally both in person and via phone. Oversaw the rooming process for patients and the collection of vital signs. Conducted thorough patient interviews and ensured accurate updates to medical histories. Streamlined patient chart management and optimized provider schedules to enhance patient satisfaction. Coordinated scheduling for referred services. Maintained cleanliness of treatment rooms and medical instruments while adhering to HIPAA regulations. Executed various administrative tasks to support clinic operations.
Co-owner/Office Manager
Nania Inc.
09.2022 - 01.2024
- Oversaw customer service operations, enhancing client satisfaction through effective communication. Directed payroll and scheduling functions, optimizing workforce efficiency. Managed recruitment and onboarding of employees while supervising job assignments across various projects. Developed competitive bids and invoices for sewer, water, and septic installation and repair services.
Supervisor/Lead
Lincare Inc.
07.2012 - 08.2022
- Achieved seamless team operations by managing 13 employees through effective hiring and training strategies. Enhanced new hire onboarding with tailored training materials. Elevated customer service standards while managing multiple phone lines. Streamlined data entry processes and resolved troubleshooting inquiries over the phone. Improved insurance verification accuracy and designed templates for AI chart note review. Collaborated with providers to optimize patient qualification based on insurance guidelines. Cultivated a strong team environment and prioritized tasks to maximize productivity.
Education
Certified Clinical Medical Assistant -
WCA-McMurray Training Center
09-2022
Certified Phlebotomy Technician - undefined
WCA-Mcmurray Training Center
09-2022
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Administrative Experience
- EHR/EMR
- Patient Care
- Appointment Scheduling
- Time Management
- Customer Service
- Medical Terminology
Certification
Cerified Clinical Medical Assistant 9/2022
Certified Phlebotomy Technician 9/2022
Basic Life Support 4/2026
Languages
Sign Language
Limited Working
Timeline
Medical Assistant (BOA)
Casper Orthopedics
02.2025 - 12.2025
Security
OVG-Ford Wy Center
09.2024 - Current
Co-owner/Office Manager
Nania Inc.
09.2022 - 01.2024
Supervisor/Lead
Lincare Inc.
07.2012 - 08.2022
Certified Phlebotomy Technician - undefined
WCA-Mcmurray Training Center
Certified Clinical Medical Assistant -
WCA-McMurray Training Center