Jennifer Jones
West Point,MS
Summary
Enthusiastic Department Specialist III eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Contract Requirements and Customer's Satisfaction . Motivated to learn, grow and excel in manufacturing.
Overview
3
3
years of post-secondary education
14
14
years of professional experience
Work History
Department Specialist III
General Atomics
Tupelo, MS
08.2017 - Current
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Served as information systems liaison with customers, information services and end-users, making recommendations for optimization of systems and safeguarding overall data integrity.
- Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
- Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
- Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
- Kept inspection journals and daily summary logs as required.
- Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
- Acted as key point of contact for QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Inspected [Quality Documentation or Inspection Reports] and compared against standards to meet regulatory requirements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Quality Assurance Inspector
General Atomics
Tupelo, MS
02.2014 - 08.2017
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Removed imperfect products from shipment line.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Performed visual, dimensional, and in-process inspections.
- Communicated with production team members about quality issues.
- Collected production samples regularly and performed detailed quality inspections.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Implemented quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Established and tracked quality department goals and objectives.
- Inspected products and worker progress throughout production.
Internal Auditor
Navistar Defense
West Point , MS
05.2012 - 01.2014
- Produced and reviewed audit reports for submission to inspector general and advised inspector general on audit recommendations and internal controls.
- Identified and reported audit issues.
- Investigated discrepancies discovered during auditing process.
- Reviewed and identified risks, analyzed controls and tested compliance.
- Coordinated with external auditors and documented process reviews.
- Documented recommendations to improve internal controls.
- Guided departments in developing remediation plans, addressing deficiencies uncovered during walkthroughs.
- Evaluated company's policies to determine how well standards adhered to best practices.
Quality Control Inspector
Navistar Defense
West Point, MS
06.2007 - 08.2012
- Created and deployed best practices to improve efficiency and reduce defects.
- Communicated with production team members about quality issues.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Located and investigated production concerns and helped management implement corrective actions.
- Examined military vehicles for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
- Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO 10.2018 - 05.2021
Skills
Data interpretation and analysis
Calibration equipment validation
Tool use understanding
Documentation skills
Blueprint reading
SAP/PEO Database expertise
Database Management
Defect identification
Proficiency in SAP
Data logging
Leadership
Good listening skills
Computer proficiency
MS Office
Written Communication
Customer Service
Job requirement analysis
Inspection methods
Quality improvement plans
Non-conforming materials process
Continuous Improvement
ISO 9000 standards
Timeline
Bachelor of Science - Business Administration
Colorado Technical University
10.2018 - 05.2021
Department Specialist III
General Atomics
08.2017 - Current
Quality Assurance Inspector
General Atomics
02.2014 - 08.2017
Internal Auditor
Navistar Defense
05.2012 - 01.2014
Quality Control Inspector
Navistar Defense
06.2007 - 08.2012