Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Jones

Bend,OR

Summary

Hardworking and reliable Second Assistant with strong ability in Golf Maintenance. Offering dedication and consistency. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused Assistant Superintendent promoting more than 10 years' expertise successfully working for organizations in the Golf Maintenance industry. Courteous and cordial with a desire to take on challenges at this ever changing company. Focused Assistant Superintendent promoting more ten years' expertise successfully working for organizations in the golf course industry. Courteous and cordial with a desire to take on challenges at this ever changing company.

Overview

23
23
years of professional experience
1
1
Certification

Work History

2nd Assistant Superintendent

Pronghorn Golf Club at Juniper Preserve
Bend, OR
06.2021 - Current

Pretty much everything

  • Organized staff meetings to discuss upcoming projects, updates and changes in procedures.
  • Conducted training sessions for new employees on proper safety protocols and operating machinery.
  • Managed budgets within allocated funds while ensuring operational expenses are kept under control.
  • Analyzed data from weather stations to determine optimal watering times based on current conditions.
  • Adhered to all safety regulations when operating vehicles or heavy machinery.
  • Observed teaching methods and examined learning materials to determine areas needing improvement.
  • Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
  • Participated in the recruitment process by interviewing potential candidates and making hiring decisions.
  • Built exemplary on-the-job expertise from partnering closely with superintendent and other top leadership.
  • Maintained accurate records of chemical applications, fertilization schedules and irrigation systems operation status.
  • Ensured compliance with local laws regarding environmental protection policies.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Developed strategies for controlling weeds, diseases, pests, insects and other turf related issues.

Assistant Superintendent

Juniper Golf Club
Redmond, OR
10.2006 - 03.2010
  • Implemented policies and procedures to ensure compliance with applicable laws and regulations.
  • Performed administrative tasks such as record-keeping and filing of paperwork in accordance with departmental standards.
  • Investigated incidents reported at the facility thoroughly before taking appropriate action based on company policy guidelines.
  • Created strategies for improving efficiency within the organization while maintaining quality standards of service delivery.
  • Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
  • Collaborated with vendors on contracts for services needed at the facility.
  • Managed conflicts between staff members or departments by providing clear direction on how to resolve issues efficiently.
  • Drafted reports and documents related to personnel management, budgeting, and other related topics.
  • Assisted in developing long-term plans for facility maintenance projects.
  • Reviewed performance reviews for staff members under direct supervision regularly.
  • Oversaw hiring process for new employees, including conducting interviews, references checks, background checks and onboarding processes.
  • Monitored daily operations of the facility, ensuring that all safety protocols were followed.
  • Developed annual budget for the facility and managed financial resources accordingly.
  • Built exemplary on-the-job expertise from partnering closely with superintendent and other top leadership.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Ensured all training materials were up-to-date and distributed appropriately across departments.
  • Participated in community outreach initiatives to build relationships with local organizations and businesses.
  • Provided guidance and support to staff in order to meet departmental goals.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Planned and completed group projects, working smoothly with others.
  • Collaborated with others to discuss new opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Golf Course Superintendent Fazio

Pronghorn Golf Club
Bend , OR
04.2005 - 04.2006
  • Developed long-term plans for improving overall condition of the golf course including drainage improvements, bunkers restorations and turf renovation projects.
  • Sourced landscape and plant materials from local vendors to minimize delays or downtime.
  • Coordinated with outside contractors for major projects such as bunker renovations and tree removal and plantings.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Oversaw recruitment, hiring and training of course maintenance team members.
  • Collaborated with other departments in order to provide exceptional service and create memorable experiences for guests.
  • Ensured all areas of the facility were properly maintained including clubhouse grounds, parking lots and walkways.
  • Delegated daily landscaping tasks for installations, repairs and regular maintenance.
  • Sourced materials from various places to cut costs and expedite completion.
  • Taught landscaping crew members proper techniques for new plantings and ongoing maintenance.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Managed staff of groundskeepers responsible for mowing, watering, aerifying, topdressing, overseeding and fertilizing golf course.
  • Maintained safety and security of hazardous chemicals.
  • Delegated and assisted with tasks related to landscaping, lawn cultivation and tree pruning.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and implemented turfgrass management programs to ensure optimal playing conditions.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Researched new technologies related to turfgrass management and incorporated best practices into daily operations.
  • Analyzed data from various sources to identify areas needing improvement.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Reviewed daily reports from crew members regarding work completed on each hole of the golf course.
  • Supervised day laborers in completing large landscaping projects.
  • Delegated work to staff, setting priorities and goals.
  • Created a comprehensive training program for new employees covering safety protocols and proper use of machinery.
  • Conducted weekly meetings with staff to discuss current projects and upcoming tasks.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Inspected equipment and directed maintenance personnel in repair or replacement when necessary.
  • Maintained records of chemical applications, weather data and other pertinent information related to course operations.
  • Managed winterizing courses, tree and stump removal and landscaping shrubbery.
  • Assessed existing course conditions and developed strategies to improve playability.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Maintained schedule of class assignments to meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Planned and completed group projects, working smoothly with others.

First Assistant Superintendent Fazio

Pronghorn Golf Club
Bend, OR
04.2004 - 04.2005
  • Obtained specifications and directed work for construction crews.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Prepared and planned worksites to help jobs run smoothly.

First Assistant Superintendent Nicklaus

Pronghorn Golf Club
Bend , OR
08.2003 - 04.2005
  • Provided technical advice related to construction projects such as drainage systems or irrigation repairs.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Performed regular inspections of equipment used in grounds keeping operations to maintain safety standards.
  • Assisted Superintendent in developing and implementing a long-term strategic plan for the golf course.
  • Coordinated with outside contractors, vendors, and suppliers to ensure timely completion of projects.
  • Created work crew schedules and delegated assignments.
  • Ensured proper use of fertilizers, pesticides and other chemicals used in turf management programs.
  • Kept production team moving forward for progress in daily site operations.
  • Delegated duties to employees based on skillset.
  • Delegated work to staff, setting priorities and goals.
  • Delivered high level of service to customers in effort to build upon relationships for future.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Adjusted equipment to prepare for excavating and boring geological materials.
  • Set up and took down drilling rig and equipment.
  • Scheduled maintenance tasks such as mowing, aerification, according to weather conditions or seasonal needs.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Analyzed operational costs and identified areas for cost savings or increased efficiency.
  • Maintained records related to turf management operations such as fertilizer applications or pesticide treatments.
  • Developed detailed plans for maintenance of greens, tees, fairways, bunkers and other features of the golf course.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the organization.
  • Built exemplary on-the-job expertise from partnering closely with superintendent and other top leadership.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Conducted daily walkthroughs of golf course to ensure quality control and adherence to standards.
  • Managed golf course staff including scheduling, training, evaluating performance and providing feedback on job performance.
  • Implemented new technologies or processes that improve operational efficiency or reduce costs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Monitored customer service levels provided by all employees interacting with customers on the property.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated with others to discuss new opportunities.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Modified existing software systems to enhance performance and add new features.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Prepared and planned worksites to help jobs run smoothly.
  • Collaborated with local authorities regarding environmental stewardship initiatives on the property.

Irrigation Technician

Brokentop Golf club
Bend, OR
05.2001 - 07.2003
  • Adapted existing designs when changes were required due to environmental factors such as slope grade or tree root growth.
  • Followed safe practices to mix and apply chemicals.
  • Verified proper installation of irrigation systems for residential and commercial customers.
  • Utilized active listening and effective interpersonal skills to cultivate customer relationships that lasted years.
  • Created detailed plans for new installations that included the layout of sprinkler heads and piping systems.
  • Installed and programmed clocks, timers and rain sensors to maintain proper irrigation levels and reduce water waste. parts.
  • Supervised and guided repair and installation projects in collaboration with management.
  • Operated seed drills and manure spreaders to plant, fertilize, dust and spray crops.
  • Followed maps and GPS systems to promptly complete tasks.
  • Installed irrigation systems and tested components to demonstrate proper functionality.
  • Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
  • Provided training sessions to clients on how to operate their own irrigation systems properly.
  • Programmed automatic controllers with specific settings for each zone of an irrigation system.
  • Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
  • Cleaned debris from clogged emitters or filters to improve water flow efficiency.
  • Completed weeding, mowing, and planting for assigned landscape projects.
  • Loaded hoppers, containers and conveyors to feed machines with products.
  • Attended conferences or seminars related to advances in the field of irrigation technology.
  • Assisted landscape designers with selecting the best type of irrigation system for their projects based on budget constraints or soil conditions.
  • Kept up-to-date with industry standards related to installation techniques or safety protocols.
  • Assisted with planting and harvest planning and preparation.
  • Troubleshot electrical components such as wiring issues or faulty timers by using a multimeter or other testing equipment.
  • Checked work of other technicians and tactfully pointed out issues requiring resolution.
  • Repaired and maintained valves on diverse irrigation system models.
  • Maintained accurate records of all irrigation system components, including timers, pumps, backflow preventers, pressure regulators.
  • Calibrated rain gauges used in conjunction with automated controllers so they would accurately measure precipitation levels.
  • Adjusted nozzles on sprinklers for optimal coverage area and spray direction.
  • Sprayed fertilizer and pesticide solutions to control insects, fungus, weed growth and diseases.
  • Performed regular maintenance and repair on irrigation systems to ensure efficient operation.
  • Replaced worn out parts such as pipes, fittings, valve seals, solenoids.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Understood and followed oral and written directions.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.

Education

Associate of Applied Science - Turf Management Horticulture Landscape Design

OSU Cascade C.O.C.C
Bend, OR
06-2003

Skills

  • Problem Resolution
  • Environmental Monitoring
  • Scheduling Coordination
  • Policy Implementation
  • Labor Management

Certification

  • OSU Master Gardener 2015

Timeline

2nd Assistant Superintendent

Pronghorn Golf Club at Juniper Preserve
06.2021 - Current

Assistant Superintendent

Juniper Golf Club
10.2006 - 03.2010

Golf Course Superintendent Fazio

Pronghorn Golf Club
04.2005 - 04.2006

First Assistant Superintendent Fazio

Pronghorn Golf Club
04.2004 - 04.2005

First Assistant Superintendent Nicklaus

Pronghorn Golf Club
08.2003 - 04.2005

Irrigation Technician

Brokentop Golf club
05.2001 - 07.2003

Associate of Applied Science - Turf Management Horticulture Landscape Design

OSU Cascade C.O.C.C
  • OSU Master Gardener 2015
Jennifer Jones