Jennifer Jones
Belle Plaine,IA
Summary
12 years of management experience and accomplishments. ServSafe certified, C-store of 3rd quarter(2021), Denny's brand quality and dedication award. Reliable, hard working, dedicated and motivated to succeed in any job or department. Respectful leader and employee, with a charismatic, people-person personality.
Overview
10
10
years of professional experience
Work History
Service Manager
HyVee Foods
Albert Lea, MN
07.2021 - 01.2022
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Informed and educated department employees on changes from management.
- Implicated department goals and objectives, communicated cooperate standards.
- Eliminated knowledge gaps by managing continuous training and mentoring strategies.
C-Store Manager
HyVee Foods
Albert Lea, MN
10.2020 - 07.2021
- Processed daily paperwork, prepared vendor invoices, implemented company standards and protocols. handled all inventory and penny profit excel documents.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, shelf audits, shrinkage control, and controlled ordering.
- Improved store status by identifying performance gaps for corrective action, improving employee moral, and leading by example.
- Was able to obtain C-store of the quarter.
Food Service
HyVee Foods
Rochester, MN
05.2020 - 10.2020
- Kept customer and food preparation areas clean and well-organized.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Restaurant Manager
Market Grille In Hyvee
Brookyln Park, MN
10.2019 - 02.2020
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Completed inventory audits to identify losses and project demand.
- insured recipes and Wahlburgers standards where always applied.
Restaurant Manager
DENNYS,CORP
Rochester, MN
06.2015 - 09.2019
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Consistently obtained highest rating from the county health department.
- Managed accounts payable, accounts receivable and payroll.
- Optimized profits by controlling food, beverage and labor costs daily.
Assistant Kitchen Manager
DENNYS SOUTH
Rochester, MN
06.2015 - 09.2019
- Maintained optimal inventory levels and kept food costs in line with budget limitations Oversaw training and development of dinner shift/over night kitchen employees Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality Completed freezer pulls to anticipate the daily needs of the restaurant and communication with day shift Kitchen.
FLEET FARM
Rochester, MN
06.2015 - 09.2016
- Monitored multiple databases to keep track of all company inventory.
- Oversaw efficient receiving and inventory management.
- Handled the automotive departments overstock warehouse, restocking and inventory control.
- Fork lift certified to maintain warehouse needs.
- Assisted customers with questions, credit card applications, trailer sales, online orders, exchanges, returns, and financial transactions.
Store manager
GENESCO INC. JOURNEYS
Mankato, MN
09.2013 - 06.2015
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Oversaw inventory tracking, management and physical inventory counts.
- Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross- selling.
- Counted cash drawers and made bank deposits.
- Oversaw personnel recruitment, performance and scheduling.
Manager
SODEXO DINING AT MCTC
Mankato, Chicago, MN, IL.
05.2012 - 09.2013
- MSU student union food service Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Cleaned work areas, equipment and utensils.
- Ensured compliance with company service standards, including inventory and cash control procedures.
- Worked with customers placing large or specialized orders.
- Maintained order and cleanliness of work areas in conformance with health codes.
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings at the beginning and end of each shift.
Skills
Management Trained on the following Point of sales systems: GK, Aloha/Nutanix NCR
Knowledgeable in pricing/hanging ad, Batches, RPM, ordering, Invoices, inventory, cycle counts, shelf audits, schedules, Penny profit
Management trained for Market grille, Fast and fresh, Wahlburgers, Hickory house, Caterings/food service, online shopping and Service management
Accomplishments
Serve-Safe manager certified
C-store of the quarter
Denny's brand standard award
Denny's quality dedication award
Timeline
Service Manager
HyVee Foods
07.2021 - 01.2022
C-Store Manager
HyVee Foods
10.2020 - 07.2021
Food Service
HyVee Foods
05.2020 - 10.2020
Restaurant Manager
Market Grille In Hyvee
10.2019 - 02.2020
Restaurant Manager
DENNYS,CORP
06.2015 - 09.2019
Assistant Kitchen Manager
DENNYS SOUTH
06.2015 - 09.2019
FLEET FARM
06.2015 - 09.2016
Store manager
GENESCO INC. JOURNEYS
09.2013 - 06.2015
Manager
SODEXO DINING AT MCTC
05.2012 - 09.2013