Jennifer Jones
Prairieville,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position to help team achieve company goals. Organized and dependable at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Electrical Helper
Zachry Group
12.2023 - Current
- Streamlined project timelines by efficiently pulling and routing wires through conduit systems.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Assisted electricians with installation of electrical equipment.
- Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
- Installed light fixtures in existing structures and new constructions.
- Improved team productivity by maintaining a clean and organized work environment, enabling efficient workflow.
- Used hand and power tools to cut, bend and shape wires.
- Enhanced overall job site safety by adhering to strict safety protocols and reporting potential hazards immediately.
- Assisted in the installation, modification, and fabrication of cable trays according to specifications.
- Assisted in the set up and maintenance of temporary power.
- Assisted in the installation and maintenance of the grounding systems for all equipment and structures.
Timekeeper
Onpoint Industrial Services
09.2023 - 11.2023
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system.
- Managed payroll data entry and processing for 100 employees to comply with predetermined company guidelines.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee and clients expectations.
- Used Tracking Management System to allocate labor and per diem for employees, processed overrides, and allocated material.
- Downloaded reports and created pivot tables in Microsoft Excel to compare to invoices for accuracy.
- Calculated hours based on clock rules and other established criteria to confirm timecard hours for payroll.
- Interfaced with corporate management, supervision, clients, and vendors.
- Participated in weekly meetings via Microsoft Team to discuss outstanding AR, reconciliation, cost reporting/PO utilization, and TA updates.
- Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
Custodial 1
Zachry Group
06.2023 - 09.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Contributed to a safer environment for staff and visitors by promptly addressing spills and hazards.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Safety Attendant
Onpoint, Repcon, Swat, Jha Safety, Sage Enviro,
08.2018 - 06.2023
- Called for evacuations of confined space in event of emergency.
- Recognized, documented and advised on removal of hazards.
- Performed routine maintenance on gas detection equipment, air quality controls and re-calibrated as needed while also troubleshooting when necessary ensuring all equipment performed at the highest standards
- Initiated JSA's and obtained, read, understood and enforced safe work permits, hot work permits and confined space entry permits.
- Knew who to contact in case of emergency and where nearest eyewash and safety showers were located.
- Ensured that proper equipment needed for job was in place. (Vest, meters, radios, air horn, barricade tape or breathing air barricades and tags; fire extinguisher, charged water hose with nozzle, horn, fire blankets or burlap to cover drains, PPE).
- Followed all steps required before allowing work per guidelines and procedures.
- Ensured that all workers had on their PPE (Personal Protection Equipment) specified on the permit.
- Maintained visual and/or radio communication with crew.
- Observed work conditions and maintained awareness of anything that could endanger workers.
- Kept record of entrants to confined space.
- Monitored permitted space for worker safety and hazards.
- Responded to any emergencies as instructed and with utmost efficiency.
Office Assistant
La'Francois Enterprises
01.2021 - 01.2023
- Interacted with customers by phone and email in remote role.
- Developed correspondence letters, memos and emails.
- Investigated and resolved customer inquiries and complaints quickly.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Followed up with customers on unresolved issues providing excellent customer service .
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained accurate and complete records concerning clients billing activity and communication on all accounts.
- Asked appropriate questions and listened actively while documenting required information in computer systems.
Guest Service Agent
French Quarter Hotel Collection
04.2016 - 08.2018
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Performed guest registration and departures, checked guest in, assigned resident rooms, created and adjusted folios, and gathered stay feedback.
- Answered phone calls, routing calls to guests and other departments, and responded to guest inquiries and service complaints.
- Collaborated with accounting to investigate and resolve billing disputes.
- Managed online and phone reservations providing information about the hotels available rooms, rates and amenities.
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and to accommodate guests' needs.
- Upsold additional facilities and services, when appropriate.
Education
Certificate - Dental Assisting
Blue Cliff College
Metairie, LA04.2016
High School Diploma -
Alfred Lawless Senior High
New Orleans, LA05.2005
Skills
- Ability to Multitask
- Strong Communication
- Ability to Work Under Pressure
- Microsoft Office/Sharepoint
- Critical thinking and problem solving
- Detail Oriented
- Time Management
- Active Listening
- Team Collaboration
Timeline
Electrical Helper
Zachry Group
12.2023 - Current
Timekeeper
Onpoint Industrial Services
09.2023 - 11.2023
Custodial 1
Zachry Group
06.2023 - 09.2023
Office Assistant
La'Francois Enterprises
01.2021 - 01.2023
Safety Attendant
Onpoint, Repcon, Swat, Jha Safety, Sage Enviro,
08.2018 - 06.2023
Guest Service Agent
French Quarter Hotel Collection
04.2016 - 08.2018
Certificate - Dental Assisting
Blue Cliff College
High School Diploma -
Alfred Lawless Senior High
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