Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Jones

Chemult

Summary

Dynamic and results-driven professional with extensive experience in customer service and management at The Chalet. Proven ability to enhance operational efficiency and foster team collaboration. Skilled in inventory management and staff training, demonstrating strong work ethic and integrity while consistently meeting customer needs. Passionate about delivering exceptional service and maintaining high standards.

Overview

11
11
years of professional experience

Work History

Cashier

Pilot Travel Center
12.2023 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restaurant Manager

The Chalet
04.2021 - 11.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Deli Host

Pilot Travel Centers
03.2018 - 03.2021
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Dietary Supervisor

The Bridge at Colorado Springs
02.2014 - 11.2015
  • Enhanced kitchen efficiency by streamlining meal preparation processes and introducing time-saving techniques.
  • Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
  • Continuously evaluated ingredient suppliers'' performance based on their ability to meet quality expectations while adhering to budget constraints.
  • Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.
  • Implemented menu rotation schedules that incorporated seasonal ingredients, providing variety while controlling costs.
  • Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Education

High School Diploma -

Reedsport High
Reedsport, OR
06-2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Pilot Travel Center
12.2023 - 03.2025

Restaurant Manager

The Chalet
04.2021 - 11.2023

Deli Host

Pilot Travel Centers
03.2018 - 03.2021

Dietary Supervisor

The Bridge at Colorado Springs
02.2014 - 11.2015

High School Diploma -

Reedsport High

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