JENNIFER JONES
Leitchfield,KY
Summary
Dynamic educator and manager with extensive experience in guest services and team collaboration. Proven track record in problem-solving and organization, enhancing both learning environments and customer satisfaction. Eager to leverage expertise in fostering positive relationships and optimizing service delivery.
Overview
28
28
years of professional experience
Work History
Hostess, Hostess manager
Hometown Hangout Grille
Leitchfield, Kentucky
02.2024 - 03.2025
- Greeted and seated guests in a friendly and professional manner.
- Managed reservation systems to optimize seating arrangements.
- Communicated wait times clearly to guests and staff.
- Assisted servers with menu information and special requests.
- Maintained cleanliness and organization of the host station.
- Coordinated with kitchen staff to ensure timely guest service.
- Handled customer inquiries and resolved issues promptly.
Teacher, Department Head
Grayson County Board of Education
Leitchfield, Kentucky
07.1997 - 06.2024
- Prepared instructional materials and resources for effective teaching sessions.
- Collaborated with colleagues to enhance educational programs and initiatives.
- Supported students in developing critical thinking and problem-solving skills.
- Communicated with parents regarding student performance and classroom activities.
- Participated in professional development workshops to improve teaching strategies.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Developed and implemented lesson plans based on curriculum objectives.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
Education
Master of English & Allied Arts with Leadership and Communication - Allied Language Arts
Western Kentucky University
Bowling Green, KY12-1997
Skills
- Guest relations
- Reservation management
- Wait time communication
- Customer inquiries
- Team collaboration
- Service optimization
- Classroom management
- Lesson planning
- Problem solving
- Effective communication
- Positive relationships
- Professional development
- Server support
Affiliations
- meeting people from across the states and maintaining friendships and acquaintances, traveling, reading, sky-diving, line dancing
- loving God, my family, & my friends
- maintaining a healthy lifestyle physically and emotionally
Timeline
Hostess, Hostess manager
Hometown Hangout Grille
02.2024 - 03.2025
Teacher, Department Head
Grayson County Board of Education
07.1997 - 06.2024
Master of English & Allied Arts with Leadership and Communication - Allied Language Arts
Western Kentucky University
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