Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Jones

Jennifer Jones

Houston

Summary

Food service professional with extensive experience in food preparation and kitchen operations. Expertise in maintaining cleanliness and safety standards, leading to high customer satisfaction. Proven ability to enhance operational efficiency in fast-paced environments, with a strong focus on food safety practices and inventory management. Recognized for reliability, initiative, and effective teamwork in supporting seamless service during high-volume shifts.

Overview

27
27
years of professional experience

Work History

Food Service Worker

First Class Workforce Solutions
Houston
02.2020 - 03.2022
  • Prepared food items following safety and sanitation guidelines.
  • Served meals efficiently to customers and maintained cleanliness in dining area.
  • Assisted kitchen staff with food preparation and restocking supplies.
  • Operated kitchen equipment safely while adhering to operational standards.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.

Home Care Provider

Emanuel home healthcare
Houston
03.2018 - 01.2020
  • Assisted clients with daily living activities and personal care needs.
  • Communicated effectively with clients to understand their preferences and requirements.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Assisted clients with mobility issues by using appropriate transfer techniques.
  • Followed care plan and directions to administer medications.
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Maintained accurate records of patient care services provided.
  • Coordinated with other healthcare professionals to ensure continuity of care.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Mail Processor

SW Caging LLC
Topeka
09.2016 - 08.2018
  • Operated mailing equipment to prepare outgoing shipments accurately.
  • Monitored inventory and replenished stock by reordering.
  • Followed safety protocols while operating machinery such as forklifts or pallet jacks.
  • Tracked mail to locate and resolve lost or delayed shipments.
  • Performed regular maintenance checks on equipment used in the processing of mail.
  • Answered questions about required procedures and offered recommendations for preparing and sending specific mail items.
  • Prepared packages for distribution, including labeling and stamping envelopes.

Mail Processing Clerk

SW Caging LLC
Topeka
11.2010 - 08.2016
  • Processed incoming and outgoing mail using automated sorting equipment.
  • Maintained accurate records of mail distribution and delivery schedules.
  • Operated postal machines to ensure efficient postage application and labeling.
  • Ensured compliance with postal regulations during mail processing activities.
  • Sorted and distributed incoming mail.
  • Stamped postmark on letters and parcels.
  • Trained new staff on mail handling procedures and safety protocols.

Room Attendant

Courtyard by Marriott
Topeka
04.2007 - 07.2010
  • Cleaned guest rooms to meet Courtyard by Marriott's quality standards.
  • Restocked supplies and amenities to ensure guest satisfaction.
  • Reported maintenance issues promptly to maintain hotel facilities.
  • Collaborated with housekeeping team to optimize workflow.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
  • Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
  • Managed linen cart by keeping neat and organized.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
  • Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.

Drive Thru Cashier

Jack in the Box
Houston
01.2002 - 10.2006
  • Processed customer orders accurately and efficiently at the drive-thru window.
  • Handled cash transactions and maintained accurate cash drawer balance.
  • Provided exceptional customer service by addressing inquiries and concerns promptly.
  • Greeted customers, took orders, and provided product information.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Completed opening, closing, and shift change tasks by following company guidelines.

Credit Service Representative

Foley's Department Store
Houston
05.1998 - 05.2001
  • Assisted customers with credit inquiries and account information.
  • Processed credit applications and maintained accurate records.
  • Explained credit policies and terms to customers clearly.
  • Maintained confidentiality of customer financial information diligently.
  • Provided exceptional customer service in a fast-paced retail environment.
  • Monitored changes in credit markets and adjusted underwriting standards accordingly.
  • Researched discrepancies associated with customer accounts and resolved issues in a timely manner.

Ride Operator

Astro World Theme Park
Houston
02.1995 - 12.1997
  • Operated rides safely while ensuring guest enjoyment and compliance with safety protocols.
  • Monitored ride operations and implemented safety checks to maintain a secure environment.
  • Conducted routine inspections of ride equipment to identify maintenance needs promptly.
  • Trained new operators on safety procedures and best practices for ride management.
  • Responded to guest inquiries, offering information about attractions and park services.
  • Assisted guests with boarding and disembarking, providing clear instructions and support.
  • Collaborated with team members to efficiently manage ride queues during peak hours.
  • Maintained cleanliness in ride areas, enhancing the overall guest experience at the park.
  • Ensured safety of guests by enforcing ride and park policies.
  • Assisted with loading, unloading, and securing passengers on rides.
  • Operated control panels for ride systems and monitored audio and visual equipment.

Education

High School Diploma -

Pasadena High School
Pasadena, TX
05-1997

Skills

  • Food preparation
  • Safety compliance
  • Kitchen equipment operation
  • Inventory management
  • Customer service
  • Team collaboration

Timeline

Food Service Worker

First Class Workforce Solutions
02.2020 - 03.2022

Home Care Provider

Emanuel home healthcare
03.2018 - 01.2020

Mail Processor

SW Caging LLC
09.2016 - 08.2018

Mail Processing Clerk

SW Caging LLC
11.2010 - 08.2016

Room Attendant

Courtyard by Marriott
04.2007 - 07.2010

Drive Thru Cashier

Jack in the Box
01.2002 - 10.2006

Credit Service Representative

Foley's Department Store
05.1998 - 05.2001

Ride Operator

Astro World Theme Park
02.1995 - 12.1997

High School Diploma -

Pasadena High School

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