Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER JONES-PARATORE

Alameda,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Overview

10
10
years of professional experience

Work History

Bank Teller

Provident Credit Union
12.2019 - 09.2020
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Performed domestic and international wire transfers.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.


Barista

Peet's Coffee
01.2019 - 09.2019
  • Daily Barista duties, customer service, time management and training of new employees.

Front of House Manager

Specialty's Café &Bakery
06.2017 - 07.2018
  • Lead a staff of 12 through daily operations.
  • Ownership of all cash handling, daily safe reconciliation and bank deposits.
  • Provided training of new staff and actively coached employees to improve their performance and promote from within

Bakery Operations Manager

Pinkie's Bakery
01.2015 - 10.2016
  • .Manager of a small retail and wholesale bakery. Daily business operations, menu planning and execution.
  • Coordinated special events such as weddings or corporate orders, delivering exceptional customer experiences while meeting deadlines and budgets.
  • Implemented new quality control measures, leading to a reduction in waste and improved overall product consistency.

Sales Associate

Bed Bath & Beyond
06.2010 - 07.2014
  • Maintained established merchandising standards,
  • Performed quarterly resets of various departments
  • Bridal registry consultant


Education

High School Diploma -

Cosmopolitan Preparatory High School
Chicago, IL

Skills

  • Customer experience management
  • Barista skills
  • Critical Thinking
  • Problem-solving abilities

Timeline

Bank Teller

Provident Credit Union
12.2019 - 09.2020

Barista

Peet's Coffee
01.2019 - 09.2019

Front of House Manager

Specialty's Café &Bakery
06.2017 - 07.2018

Bakery Operations Manager

Pinkie's Bakery
01.2015 - 10.2016

Sales Associate

Bed Bath & Beyond
06.2010 - 07.2014

High School Diploma -

Cosmopolitan Preparatory High School

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JENNIFER JONES-PARATORE