Summary
Overview
Work History
Education
Skills
Languages
Core Competencies
DCS Leader of the Month June 2024
Timeline
Generic

Jennifer Joseph

Winder,GA

Summary

Experienced logistics leader with 5+ years managing fleet operations, ensuring DOT compliance, and improving route performance. Proven ability to lead diverse teams, enhance customer satisfaction, and streamline operational processes. Skilled in financial management, service delivery, logistics coordination, fleet management, and optimizing transportation routes for efficiency and cost savings. Committed to upholding regulatory compliance and safety standards for seamless operations.

Overview

14
14
years of professional experience

Work History

Logistics Transportation Manager II

JB Hunt
08.2018 - Current
  • Manage daily operations for a fleet of 72 drivers, ensuring DOT compliance and on-time delivery.
  • Oversee payroll, budgeting, invoicing, and accident/incident reviews.
  • Lead coordination among dispatch, drivers, and customer service.
  • Implement operational improvements to reduce delays and improve accuracy.
  • Balance equipment inventory to support service consistency.
  • Resolve service issues to enhance driver satisfaction and client retention.

Business Office Lead

CarMax
10.2017 - 08.2018
  • Recovered and processed title documentation for 100+ repossessed vehicles.
  • Streamlined DMV paperwork processing, improving turnaround time.
  • Handled cash transactions, AP, and deposits with zero discrepancies.
  • Supported vehicle auctions and purchasing coordination.
  • Consistently met and exceeded customer experience goals.

Retail Store Assistant Manager

AT&T
11.2016 - 08.2017
  • Launched promotions increasing regional bundled sales.
  • Led top-performing team, exceeding monthly sales goals.
  • Improved operational efficiency and reduced labor costs.
  • Developed retention strategies through team training.

Store Manager

RadioShack
03.2011 - 03.2015
  • Managed customer relations and quarterly training of new associates.
  • Drove brand engagement through education and service.
  • Oversaw inventory, pricing, and merchandising.
  • Facilitated team alignment with sales goals.

Education

Master of Business Administration (MBA) -

Clayton State University – College of Business
Morrow, GA

Bachelor of Science (B.S.) - Supply Chain Management

Georgia Gwinnett College
Lawrenceville, GA
05.2025

Associate of Applied Science - Culture, Science & Technology

Community College of Philadelphia
Philadelphia, PA
05.2013

Skills

  • Proficient in three languages
  • Excel proficiency
  • Experienced in creating PowerPoint presentations
  • POS system management
  • Experience with ERP implementation
  • Power BI proficiency
  • Internal loss prevention
  • Carrier optimization
  • Warehouse operations
  • Familiarity with transportation compliance standards
  • Comprehensive route analysis
  • Workplace safety coordination
  • Logistics fleet administration

Languages

French
Native or Bilingual
English
Native or Bilingual

Core Competencies

  • Fleet & Transportation Management (72+ drivers)
  • Route Optimization & Dispatch Coordination
  • DOT Compliance & Safety Oversight
  • Financial Reporting, Payroll & Invoicing
  • Team Leadership & Staff Development
  • Inventory & Asset Management
  • Customer Service & Conflict Resolution
  • Transportation & Logistics Software Tools

DCS Leader of the Month June 2024

JB-Hunt Team Butler's June 2024 Leader

Timeline

Logistics Transportation Manager II

JB Hunt
08.2018 - Current

Business Office Lead

CarMax
10.2017 - 08.2018

Retail Store Assistant Manager

AT&T
11.2016 - 08.2017

Store Manager

RadioShack
03.2011 - 03.2015

Bachelor of Science (B.S.) - Supply Chain Management

Georgia Gwinnett College

Associate of Applied Science - Culture, Science & Technology

Community College of Philadelphia

Master of Business Administration (MBA) -

Clayton State University – College of Business

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