Jennifer Joseph Guevara
Pembroke Pines,Florida
Summary
Diverse professional with over 10 years of accounting support and operations management. Implemented risk control measures and managed multiple priorities, consistently meeting deadlines while maintaining performance quality. Proven ability to leverage outstanding interpersonal and communication skills to collaborate with cross-functional teams and leadership at all levels. Committed to lifelong learning and contributing to team success.
Results-driven planning professional equipped to optimize processes and enhance operational efficiency. Strong focus on team collaboration, strategic planning, and problem-solving, ensuring adaptable and reliable performance in dynamic environments. Skilled in project management, data analysis, and stakeholder communication, consistently achieving impactful outcomes aligned with organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AR Medicaid Planning Specialist/Collections Specialist
Apex Global Solutions
Howell, NJ
11.2020 - 09.2025
- Medicaid Specialist for nine (9) Long Term Care SNF facilities in Maryland and (5) facilities in Missouri. Ensured Medicaid applications were submitted timely and continued follow up with Case Managers to ensure that the cases were approved.
- Proficient Weekly meetings with Business Office Managers to ensure that LTC MA applications are submitted timely.
- Qualified Medicaid Training for Business Office Managers and families both DC and Maryland.
- Communication with Case Managers to ensure continuity and approval. 80% increase of approvals.
- Managed applications online portal MDthink and Quickbase/DDPP.
- Interfaced with families and residents for Asset interviews.
- Audit facilities to ensure that residents Care cost/Resources were correctly documented.
- Training for Business Office Managers in applying for Representative Payee for residents.
- Income & Private collections. Follow up increased collections by 75%.
- Pre-Authorization Specialist.
- Developed and implemented strategic planning frameworks to enhance project alignment with organizational goals.
Business Office Manager
Peak Healthcare Fox Chase
Silver Spring, MD
09.2019 - 09.2020
- Directed the daily operations for Accounting and Human Resource coordination to support the organization’s mission. Supervised personnel to provide daily services to residents. Performed bank reconciliations, recruiting, interviewing, bank deposits, and reviewed resident applications for two states. Represented residents at Social Security and OPM reviews. Built relationships with families and patients to reduce complaints and resolve problems quickly. Conducted payroll and background checks for employees.
- Implemented proactive measures to monitored insurance eligibility and timely submission; increased Medicaid recipients for DC and Maryland by 35%.
- Revamped the application process for the Register of Wills; reduced write-offs by 25%.
- Meticulously tracked accounts receivable and payables to identify discrepancies; increased residents’ Resident Fund Management Systems accounts by 50%.
- Advocated for collaboration between staff, families, and residents; built strong relationships between all stakeholders.
- Built and nurtured strong relationships with local medical facilities and residents to maintain occupancy rate; consistently achieved daily census goals.
Director of Admissions
Fox Chase Genesis
Silver Spring, MD
07.2019 - 09.2020
- Oversaw the patient admissions process to ensure proper patient placement, insurance compliance, and a smooth transition. Managed a diverse team of 4 personnel to meet patient expectations and the organization’s mission. Built and maintained company image and relationships with community partners. Generated periodical reports on operation status for leadership briefings.
- Collaborated with the center IDT team to exceed census goals; maintained census at 85%.
- Cultivated trust with the community; maintained market share and a positive image.
- Established policies and procedures to minimize loss; ensured 90% insurance compliance.
Assistant Business Office Manager
Fox Chase, Genesis
Silver Spring, MD
05.2016 - 08.2019
- Provided accounting oversight for daily accounts payable/receivables, petty cash, deposits, audits, and billing to ensure the company thrives. Led weekly briefings to inform residents and address concerns to prevent escalation of issues. Managed Resident’s Trust accounts and Register of Wills to avoid fraud and write-offs. Assisted residents with Social Security and OPM applications.
- Executed new strategies to reduce delinquent accounts; reduced accounts for $450K to $75K in 6-months.
- Presented finance and census status to leadership to assist with forward-thinking decision making.
Director/Administrator/Accountant
Subterra Systems Limited
Petit Valley, Trinidad
01.2003 - 08.2015
- Managed daily Financial, Marketing, and Human Resources to drive sales and profit with a staff of eight personnel and contractors. Prepared international contract proposals and negotiated terms with clients in the Energy Sector. Controlled operation costs and identified growth opportunities for sales.
- Standardized administrative processes to minimize redundancies; reduced cost while maintaining service quality.
- Customized strategic marketing plans and public relations initiatives to increase awareness of products and services.
- Overhauled the logistic process for drilling sales; increased sales and improved delivery time 80%.
- Spearheaded marketing and advertising of products and services to ensure growth; increased productivity by 60%.
- Developed strategic sales proposals; ensured the compliance of import and export logistics.
Education
High School Diploma -
Tranquility Government Secondary School
Port of Spain, Trinidad07.1977
Some College (No Degree) - Accounting Information
Sheridan Technical College
Hollywood, FLSkills
- Operations
- Audit/Reconciliation
- Accounting/Collections
- Change Management
- Leadership
- Strategic Planning
- Training/Mentoring
- Recruitment/Hiring
- Collaboration
- Cross-Functional Collaboration
- Customer/Client Relations
- Data/File Management
- Key Boarding Systems
- MS Office Suite
- QuickBooks
- MYOB
- Peachtree
- PCC
- PTS
- AMP
- EVS
- DDPP
Certification
- Licensed Life Insurance Agent
- Certified QuickBooks Level 1 & 2, Intuit ProAdvisor
Professional Community Involvement
Teacher/helper with Kids at Christ the Rock Christian Church
Timeline
AR Medicaid Planning Specialist/Collections Specialist
Apex Global Solutions
11.2020 - 09.2025
Business Office Manager
Peak Healthcare Fox Chase
09.2019 - 09.2020
Director of Admissions
Fox Chase Genesis
07.2019 - 09.2020
Assistant Business Office Manager
Fox Chase, Genesis
05.2016 - 08.2019
Director/Administrator/Accountant
Subterra Systems Limited
01.2003 - 08.2015
High School Diploma -
Tranquility Government Secondary School
Some College (No Degree) - Accounting Information
Sheridan Technical College