Jennifer Joyce
Beaumont,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Key Holder
Dollar General
Beaumont, TX
01.2024 - Current
- Ensured store was opened and closed in a timely manner according to company policies.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Verified accuracy of register tills at beginning and end of shift.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Replenished merchandise displays throughout the store as needed.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Adhered to all local laws governing retail operations including security requirements.
Cook
Hardin Jefferson ISD
Sour Lake , TX
02.2020 - 06.2020
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Shipper
Exco
Egan, LA
08.2011 - 08.2012
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Tagged and stored product inventory in correct areas and locations.
- Organized storage areas to maximize movement and minimize labor.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Received, processed and reshelved returned products to facilitate accurate inventory.
- Obtained required documentation to move cargo onward.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Operated forklifts, hand trucks or other equipment to load, unload, transport and store goods.
Airman
USAF
Eglin, AFB, FL
05.2003 - 05.2010
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Checked items into computer system, printed labels and directed to storage locations.
- Built and maintained working relationships with peers and upper management.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Rotated through series of different stations based on team needs.
Education
Bachelor of Arts - Healthcare Administration
Ashford University
San Diego, CA03.2020
Associate of Arts - Medical Billing And Coding
Grantham University
Lenexa, KS11.2021
Skills
- High volume production capability
- Cleaning and organization
- Focused and disciplined
- Effective prioritization
Timeline
Key Holder
Dollar General
01.2024 - Current
Cook
Hardin Jefferson ISD
02.2020 - 06.2020
Shipper
Exco
08.2011 - 08.2012
Airman
USAF
05.2003 - 05.2010
Bachelor of Arts - Healthcare Administration
Ashford University
Associate of Arts - Medical Billing And Coding
Grantham University