Jennifer Juarez
Temple City,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Surgery Scheduling Coordinator
Eng & Chang M.D.
02.2012 - Current
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Kept detailed records of office inventories. Placed new supply orders, managed inventory and restocked clerical spaces.
- Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Skillfully performed tonometry tests to measure intraocular pressure, assisting in the early detection of glaucoma.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Measured intraocular pressure using Goldman and Tonopen tonometry process. Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Internship Student
Paul T. Urrea M.D.
06.2011 - 01.2012
- Adjusted & dispensed glasses
- Helped with administrative support by managing incoming calls, coordinating files, sorting mail, & gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Education
Associate of Science -
Rio Hondo College
Whittier, CA08.2023
Opticial Technician Diploma -
American Career College
Los Angeles, CA01.2012
High School Diploma -
Mark Keppel High School
Alhambra, CA06.2011
Skills
- Organization and Time Management
- Teamwork and Collaboration
- Data Entry
- Self-Motivated
- Multitasking Abilities
- Clerical Support
- Attention to Detail
- HIPAA Certified
- 40WPM
Timeline
Surgery Scheduling Coordinator
Eng & Chang M.D.
02.2012 - Current
Internship Student
Paul T. Urrea M.D.
06.2011 - 01.2012
Associate of Science -
Rio Hondo College
Opticial Technician Diploma -
American Career College
High School Diploma -
Mark Keppel High School