Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Judd

Reno,NV

Summary

Quality-oriented professional with 20+ years of experience and a proven knowledge of customer retention, operations management, sales administration, and direct sales. Dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

General Manager

Stretch Zone
11.2022 - Current
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Sold programs and provided stretch therapy to clients seeking relief from pain, recovering from surgery or desiring overall wellness.

Wellness Advisor

YogaSix
12.2021 - 11.2022
  • New membership sales as well as retention of current members.
  • Consistently meet or exceed monthly revenue/membership goals
  • Provide superior customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases.
  • Act as backup to GM on scheduled days off and assist with managerial duties during regular shifts.
  • Maintain clean, positive, inviting studio environment YogaSix is known for.

Independent Skincare Consultant

Rodan + Fields
04.2018 - Current
  • Raise brand awareness and achieve sales through marketing and product campaign launches on social media
  • Maintain regular communication with customers, ensuring all questions are answered and consulting on which products would best fit their individual needs
  • Plan and organize events

Sr. Registered Client Associate

WELLS FARGO ADVISORS
01.2005 - 06.2016
  • Assisted multiple Financial Advisors with sales, service and operational related activities such as providing service to clients via phone, face-to-face interaction or written correspondence
  • Handled FA and client requests for account related information, scheduled and prepared appointments, established and serviced client accounts
  • Coordinated and executed marketing campaigns
  • Obtained Series 7 and 65 licenses to be of greatest value to the company

Education

Certified Personal Trainer - Fitness

ACE
03.2022

Christopher Newport University
Newport News, VA
1998

Skills

    • Excellent sales, communication and customer service
    • Proficient computer skills
    • Extensive knowledge of products, programs and pricing
      • Rapport building
      • Organization and time management

Certification

  • ACE Certified Personal Trainer
  • Certified Stretch Practitioner (National Certification Board of Therapeutic Massage & Bodywork)

Timeline

General Manager

Stretch Zone
11.2022 - Current

Wellness Advisor

YogaSix
12.2021 - 11.2022

Independent Skincare Consultant

Rodan + Fields
04.2018 - Current

Sr. Registered Client Associate

WELLS FARGO ADVISORS
01.2005 - 06.2016

Certified Personal Trainer - Fitness

ACE

Christopher Newport University

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Jennifer Judd