Jennifer June

Work History

President, COO

Evolve Medical Holdings/ Evolve Med Spa

01.2021 - Current

Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Built corporate infrastructure to include Marketing, Finance, Clinical, Human Resources, Learning and Operations
Develop, manage and execute the med spa retail clinic expansion plan throughout the region, from site selection through store opening and beyond
Opened 10 locations across three states, 3 acquisitions, developed client contact center to include a virtual sales team and tuition based learning academy for aesthetics
Secured sites and leases to open 10 locations per year, leases signed though Jan 2024, with 40 locations targeted by 2024 in 5 states
Retail Clinics are attaining 30% EBITA at 18 months
Evolve has won awards 2 years running in 3 cities and 2023 Best of NJ.

CEO

LP Retail Group, LLC

02.2019 - 04.2021

Selected to lead the turnaround for two Spa/Salon brands founded by celebrity stylist Rachel Zoe
Developed key operational initiatives to drive and maintain substantial business growth.
Led brands by creating and achieving BLVD's vision and goals through strategic and financial planning, human resources, and marketing leadership.
Responsible for expanding brands revenue through acquisition opportunities and daily operational leadership.
Q1 2021 brands reached + 3% profitability

Consultant

Elite Ops Group

01.2018 - 01.2021

Provide insight and guidance to Private Equity and VC groups for startup ventures and acquisitions in the health and beauty industry
The Removery- world's leader in laser tattoo removal, providing the highest quality of service and care at every stage of tattoo removal or fading journeys.
Redesign Health- A healthcare focused company that ideates, builds, and scales companies based on research, relationships, and diligence.
Liv Smooth, LLC ) Liv Smooth, is a laser hair studio, with 3 locations in Florida. Partnered with the founders from concept to grand opening. Provided guidance on market research, real estate, operations.
Cohen Management Group
New York, NY Cohen Management Group has a portfolio of 6 healthcare brands. Spearheaded by the President to increase footprint and improve sales and operations for two brands, CFO a luxury retail chain and 2020Now a Telehealth medical device brand.
The Beauty Agent, On Call Recruiting. Start-up medical aesthetics boutique recruiting firm, based in Canada.

Vice President Of Sales And Customer Experience

L. Catterton/ IDEAL IMAGE

09.2017 - 05.2018

Lead team of 12 Regional Directors, Director of Field Sales, Project Managers and Franchise Operations for 130 centers in the U.S. and Canada, 1500+employees with annual volume of $300M Sales +13%, Designed and Implemented infrastructure and systems to support the growth and success of the company
Results: Guest Experience: Net Promoter Score from 39 to 77, Refunds from 14% to 10%, discounts from 30% to 26%
Improved franchisee relationships through creation of franchise leadership groups, monthly meetings and calls
Defined the selling process to drive sales results resulting in a conversion increase of 7%
Partnered with Real Estate, Medical Affairs and Marketing to create a strategic approach to new market entry
Plan for 90 new centers and 3 new market developments
New Stores +5% from budget
Successfully rolled out improved operating systems to streamline efficiencies resulting in improved guest experience and increased profitability.
Built customer confidence by actively listening to concerns and giving resolutions

Zone Vice President

Luxottica Retail,N.A.- Target Optical

12.2014 - 09.2017

Accountable for annual sales and operating plan of 312 retail optical stores and doctor offices with annual volume exceeding $265 million
Successfully turned around 4 core Markets - Boston, Ohio, Atlanta, Minnesota in record time improving comp sales by 30%
Opened 42 new locations throughout the US
Improved guest satisfaction, NPS, 10 points, bringing Target Optical to lead Retail Operations North America
Meet OI/ROA annual business plans
Driving relations and alignment of strategies through Target, Target Optical and Leasing Doctors office
Develop and execute new business development initiatives
Direct responsibility for development of 12 Regional Managers, 5 Eye Care Director's and 3 Zone Project Supervisors.

Director of Business Development; Licensing and Sales

Luxottica Retail,N.A.- Pearle Vision

2014 - 2017

Provide and coordinate expertise to ensure franchise units are successfully delivered to targets and budgets; maximizing retail growth and providing comprehensive and constant support regarding: training, promotions, products, web-site, marketing, visual merchandising & PR
Develop and execute transition timelines with Construction, Real estate, Legal and preferred finance lenders to ensure successful closings.
Lead process of new franchise units and existing unit conversion efforts regarding activities post sale/ contract including: Construction, Vendor management, Point of Sale, Supply Chain, EyeMed credentialing, etc
Cultivate relationships with licensed operators to ensure success and business growth within the system
Delivered sale of 15 franchise units resulting in $5MM in sales.

Project Manager- National

Dunkin' Brands Inc.

12.2010 - 12.2014

Execute and drive results within GAP on a national level through guidance and support to regional GAP leads
Analyze business results and develop tools and systems to enhance platform results
Drive GAP objectives by leveraging the five pillars, people, equipment, layout, training and product availability
Support and influence field team and franchisees in action planning, goal setting and direction of GAP objectives
Communicate objectives, progress, and results of GAP process to leadership, franchisees, and field teams
Delivered 6% improvement to sales and Grew EBITA from 18 to 23% across Central Atlantic
Improved Guest Satisfaction (GSS) by 12 points.

Manager of Operations

Dunkin' Brands Inc.

2010 - 2014

Consult with each franchisee to analyze assessment scores, capture root cause operational issues, target improvement opportunities, and drive robust and high impact action planning
Partner with the franchisees on the value and implementation of their business plan and lead the business review process as a method of planned growth and profitability
Influence franchisees on the value of community involvement through the DDBR Community Foundation partnered with external fundraising events
Lead and organize local Advisory Council Meetings to drive key business metrics
Increased guest service satisfaction scores by 5% in 3 months- averaging 14% over company overall satisfaction
Increased in year over year same store sales of 4% in 3 months
Led Dunkin Brands in Baskin Robbins turnaround delivering 40% increase in comp sales.

Sales And Operations Director

Hair Club For Men Ltd. Inc

02.2008 - 08.2010

Responsible for leading all aspects of the sales process throughout three departments to meet weekly and monthly sales quotas
Increased profitability by over 57% over prior fiscal year through implementing selling standards
Grew active client base by 10% in one year with the implementation of customer service training with sales staff and stylists
Trained styling staff on retail selling, resulting in a 70% increase in retail sales
Implemented a goal structure for all employees
Served as a liaison and partnered with corporate headquarters to play a key role in developing local marketing strategies and advertising campaigns
Resulted in a Company wide referral program.

Senior Regional Vice President

LA Weight Loss Centers, Inc.

06.1997 - 01.2008

Led sales and operations for 87 corporate owned stores and 26 licensee owned stores in 5 states with annual sales volume exceeding $78 million
Directed 8 Regional Managers and 2 Directors of Training and 450 employees with the responsibility of achieving company sales goals, recruitment, training and development
Developed and conducted annual meetings and development seminars for all employee levels and franchisee's at the National Training Center
Increased revenues 120% in 3 years
Maintained a 7.5% turnover rate compared to the company average of 50%
Converted two major regions (Central Florida and Michigan) from under performing franchises to profitable corporate markets within 2 months increasing revenues 60%
Staffed and increased revenues by 87% in Michigan in 6 months
Increased revenues in South Florida by 91% in 3 months resulting in the number one market in the company.

Director of Franchise Operations

LA Weight Loss Centers, Inc.

1997 - 2008

Responsible for all aspects of franchise operations including grand opening markets and existing markets
Hired, trained and managed a field support team of 10 operations supervisors
Led franchise owners in all new market set up including opening timelines, site selection, marketing, grand opening support and follow up to insure profitability
Increased same store revenues 42% in 1 year
Delivered 1st year comparable sales of 20%
Opened 50 new markets and 300 new stores.

Summary

Work History

President, COO

CEO

Consultant

Vice President Of Sales And Customer Experience

Zone Vice President

Director of Business Development; Licensing and Sales

Project Manager- National

Manager of Operations

Sales And Operations Director

Senior Regional Vice President

Director of Franchise Operations

Skills

Additional Information

Timeline

Misc

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