Jennifer Karl
DeBary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Loyal, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Professional attitude with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Dental Group Associates of Florida
02.1999 - Current
- Assisted in performing dental cleanings and examinations under supervision.
- Educated patients on oral hygiene practices and proper care techniques.
- Prepared treatment rooms by sterilizing instruments and ensuring equipment readiness.
- Maintained accurate patient records and updated medical histories as needed.
- Delivered comprehensive dental cleanings and assessments to ensure optimal patient oral health.
- Educated patients on oral hygiene practices, enhancing understanding and compliance with care routines.
- Collaborated with dentists to develop tailored treatment plans for diverse patient needs.
- Utilized advanced dental technology, including digital radiography and intraoral cameras, to enhance diagnostic accuracy.
- Conducted detailed periodontal assessments to identify treatment requirements and monitor progress effectively.
- Maintained accurate medical and dental records by documenting important patient data in Open Dental
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Improved and developed knowledge through continuing education courses and seminars.
- Increased patient retention by building rapport through empathy and active listening skills.
- Provided exceptional customer service, addressing patient concerns and fostering a positive dental experience.
Office Assistant
Food Lion Grocery
04.1989 - 02.1999
- Trained new associates on operational procedures and customer service best practices.
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Developed strong relationships with customers through excellent interpersonal skills, fostering loyalty and repeat business.
- Aided in the training of new employees by providing guidance on store policies, procedures, and best practices for optimal performance.
- Pleasantly greeted customers and provided prompt and courteous service.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Operated cash register to accurately process and record customer payments.
- Trained staff on operating procedures and company services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Assisted in the hiring, training, and onboarding of new front-end staff members to ensure a high level of customer service was maintained.
Education
Associate of Science - Dental Hygiene
Daytona State College
Daytona Beach, FL12-1997
Associate of Arts - General Studies
Daytona State College
Daytona Beach, FL12-1997
Skills
- Ultrasonic instrumentation
- Periodontal therapy
- Local anesthesia administration
- Oral cancer screening
- Sealant application
- Building patient relationships
- Infection control
- Patient instruction
- Digital radiographs
- Fluoride treatments
- Oral health education
- Relationship building
- Customer relations
- Appointment scheduling
- Documentation and reporting
- Teamwork and collaboration
- Customer data confidentiality
- Document and records management
- Calm and professional under pressure
- Punctuality and reliability
- Active listening
- Empathy and patience
Certification
- Licensed Registered Dental Hygienist - 1998
Languages
English
Native or Bilingual
Timeline
Dental Hygienist
Dental Group Associates of Florida
02.1999 - Current
Office Assistant
Food Lion Grocery
04.1989 - 02.1999
Associate of Science - Dental Hygiene
Daytona State College
Associate of Arts - General Studies
Daytona State College
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