Customer Service Representative bringing top-notch skills in oral and written communication
Active listening and analytical problem-solving skills
Dedicated customer service professional with knowledge of service delivery and multitasking abilities
Provided customer support to customers
Answered customer telephone calls promptly
Responded to customer requests for products and services
Generated repeat business through exceptional customer service and responded to customer concerns
Completed regular inventory counts
Created employee schedules
Scheduled appointments and conducted follow-up calls to clients
Responded to emails and other correspondents Answered multi-line phone system and enthusiastically greeted callers
Enhanced office efficiency by streamlining filing system
Entered data into system and updated customer contacts
Maintained daily report documents and memos
Contributed to a positive work environment
Handled sensitive information discreetly
Maintained electronic filing systems and keeping accurate records
Multitasking
Project Manager
Quality Assurance
Excellent customer sevice