Jennifer Skovron
Lost City,West Virginia
Summary
Experienced professional in the medical field seeking a role in your esteemed organization. Proven track record of success in healthcare settings, well-equipped to excel in meeting job responsibilities and contribute effectively to the team. Eager to apply knowledge and skills to drive positive outcomes and make a meaningful impact within the company.
Overview
25
25
years of professional experience
Work History
Caretaker
Self Employed
07.2021 - Current
- Provided compassionate care assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Medical Assistant
Hardy County Medical
09.2012 - 07.2021
- I handle all triage phone calls and patient care on a daily basis. Some of those tasks include blood pressure, pulse, temperatures, EKG, phlebotomy, injections for both adults and pediatrics. I am also in charge of the Vaccine for Children in our office which consists of ordering, keeping track of injections, putting all vaccines given into the State Computer system. I do all triage calls for my patients and call in medication refills to pharmacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Improved accuracy of patient records with meticulous data entry and management.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Streamlined patient intake process by efficiently organizing medical records and updating databases.
- Managed the efficient flow of medical supplies by monitoring inventory levels, placing orders when necessary, and organizing storage areas systematically.
- Contributed to a positive work atmosphere by promoting teamwork, addressing conflicts promptly, and fostering professional growth among colleagues.
Medical Assistant
EA Hawse Health Center
06.2007 - 08.2012
- Triage all phone calls and give to appropriate responses. Phlebotomy
- Basic patient triage when putting in room, address all medications and put into computer along with refills that are need, EKG and any other routine lab requests such as urine, cultures, etc.
Medical Assistant/Lab Tech
Winchester Family Practice
03.2004 - 05.2007
- Daily patient triage including all patient care. Triage phone calls
- Phlebotomy along with all paperwork needed to send out, other lab responsibilities such as urine, strep test, mono test, pregnancy test, EKG, schedule appointments.
Medical Assistant/ Lab Tech
Selma Medical
09.2000 - 03.2004
- I started in Family Practice doing phlebotomy along with all other lab testing such as strep test, protine, mono test, urine dips etc. Assisting with annual female exams and minor surgeries. I then was moved to Cardiology dept where I assisted in Nuclear Stress Test. Such as hooking patients up to machine, monitoring vitals during test and recording all information. EKG and phone triage.
Education
High School Diploma -
East Hardy High School
Baker, West Virginia06.1991
Skills
- Effective patient communication
- Quick to adapt
- Skilled in phlebotomy
- Proficient in computer applications
- Experienced in comprehensive medical knowledge
- Consistently high ratings in annual vaccine audits
- Proficient in adhering to guidance
- Comprehensive safety awareness
- Efficient meal planning
- Personal hygiene management
- Routine maintenance tasks
- Patient-centered care
- Scheduling efficiency in healthcare
- HIPAA regulations knowledge
- Service excellence
- Strong understanding of medical terminology
- Vital sign data collection
- Immunization administration
- Phlebotomy techniques
- Compassionate
- Electronic medical records
- Electronic health records
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Vital signs monitoring
- Clinical documentation
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Appointment setting
- Medical records management
- Compassionate caregiver
- Complex Problem-solving
- Patient management
- Monitoring patient progress
- Emergency response preparedness
- Lab equipment operation
- Insurance authorizations
LANGUAGES
English
Hobbies and Interests
Reading, Writing, spending time with my grandchildren, Fishing and traveling with my husband
Affiliations
East Hardy High School Athletics
Section name
References are available upon request.
Timeline
Caretaker
Self Employed
07.2021 - Current
Medical Assistant
Hardy County Medical
09.2012 - 07.2021
Medical Assistant
EA Hawse Health Center
06.2007 - 08.2012
Medical Assistant/Lab Tech
Winchester Family Practice
03.2004 - 05.2007
Medical Assistant/ Lab Tech
Selma Medical
09.2000 - 03.2004
High School Diploma -
East Hardy High School
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