JENNIFER K. DOYLE
Brunswick
Summary
Dedicated behavioral support and direct care professional with over 20 years of experience empowering individuals with autism, developmental disabilities, and complex behavioral needs. Expertise in Applied Behavior Analysis (ABA), daily living skills (ADLs), sensory regulation, crisis de-escalation, communication supports, and trauma-informed care ensures a holistic approach to client well-being. An additional 19 years at the Cleveland Clinic demonstrates strengths in effective communication, meticulous documentation, workflow coordination, and a commitment to patient-centered service. Proven ability to foster positive relationships and create supportive environments that promote growth and independence.
Overview
19
19
years of professional experience
Work History
Founder & Director (Volunteer Role)
Alleycats & Aristocats Rescue
01.2022 - Current
- Lead daily operations, volunteer coordination, scheduling, and outreach.
- Maintain a safe, organized environment with strong problem-solving skills.
- Develop training materials and communication workflows.
- Oversee transportation, medical tracking, logistics, and documentation.
- Build partnerships with veterinary clinics, businesses, and community groups.
Lab Customer Services Coordinator
Cleveland Clinic Foundation
02.2018 - 03.2025
- Resolved patient and provider issues with professionalism and empathy.
- Coordinated communication among clinicians, laboratory teams, and patients.
- Created training materials to improve workflow and consistency.
- Supported service improvements for greater efficiency.
Training Coordinator / Lab Technician II
Cleveland Clinic Foundation
09.2006 - 02.2018
- Performed specimen intake, order verification, and pre-analytics.
- Interpreted physician orders; maintained accurate EHR documentation.
- Trained new staff in safety, SOPs, and quality standards.
- Managed scheduling, staffing, and performance mentoring.
Education
Bachelor of Science - Hotel, Restaurant & Institutional Management
Penn State University
High School Diploma - undefined
Lock Haven High School
Lock Haven, PASkills
- ADLs & personal care
- Autism & developmental disability support
- Crisis de-escalation
- Trauma-informed care
- Support with aggression & self-injury
- Sensory regulation
- Positive reinforcement
- Communication supports
- Medication reminders
- Safety monitoring
- Documentation & notes
- Strong communication
- Valid driver's license
- Able to lift 50 lbs
Timeline
Founder & Director (Volunteer Role)
Alleycats & Aristocats Rescue
01.2022 - Current
Lab Customer Services Coordinator
Cleveland Clinic Foundation
02.2018 - 03.2025
Training Coordinator / Lab Technician II
Cleveland Clinic Foundation
09.2006 - 02.2018
High School Diploma - undefined
Lock Haven High School
Bachelor of Science - Hotel, Restaurant & Institutional Management
Penn State University
ABA PROGRAM EXPERIENCE
- Designed and implemented a home-based ABA program.
- Developed routines, communication supports, visual aids.
- Supported ADLs, sensory needs, emotional regulation.
- Collaborated with BCBAs, therapists, school teams.
- Maintained detailed documentation and progress tracking.