Jennifer Keene
Philadelphia,PA
Summary
Versatile and dedicated professional with a diverse background and proven record of fostering emotional well-being and academic growth in students. Strong foundation in relationship building and organizational skills. Recognized for flexibility, positive reinforcement, and working well with others while demonstrating a willingness to take on added responsibilities to meet team goals. Looking to combine my trauma-informed background, relationship-building strength, and my understanding of human nature to foster openness to growth in students. Seeking a full-time position that offers professional challenges that will utilize my SEL experience and strong interpersonal skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Building Substitute Teacher
ESS Educational Staffing
08.2023 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students
- Provided one-on-one support for students with multiple disabilities and those with emotional support needs
- Supervised lunchroom and recess activities.
- Implemented classroom management techniques to maintain positive learning environment.
Massage Therapist/Small Business Owner
West Broad Wellness
05.1991 - Current
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and accurate client records for effective treatment and quality services.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Patient Access Registrar
St Luke's University Health Network
03.2016 - 08.2023
- Upheld the highest standards of professionalism while interacting with diverse populations seeking medical assistance.
- Expedited emergency room admissions through rapid yet thorough collection of critical information.
- Stayed calm and successfully dealt with difficult situations in a high pressure environment.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Daily Substitute Teacher
Kelly And ESS Educational Staffing
01.2020 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Mindfulness Educator
Shanthi Project
05.2015 - 06.2017
- Facilitated mindfulness educational programs in K -8 schools; a prison; and a transitional shelter, serving formerly incarcerated and/or unhoused individuals.
- Guided participants in developing deeper awareness of self and an understanding of the importance of self-love and kindness towards themselves and others.
- Built relationships and fostered understanding through meaningful conversations among participants, resulting in a holistic SEL learning experience.
Epic Trainer
St. Luke's University Health Network
09.2015 - 02.2016
- Assisted in optimizing clinical documentation processes for physicians by offering instruction on utilizing Epic's diverse features.
- Contributed to a successful system go-live event by providing onsite support and real-time assistance in high-pressure pressure environment.
Education
Master of Education - K-6 Certified
Cedar Crest College
Allentown, PABachelor of Science - Biology
Muhlenberg College
Allentown, PAGraduate Certificate of Advanced Studies - Violence, Loss And Trauma Counseling
Marshall University
Huntington, WV01.2021
Skills
- Discussion Facilitation
- Adaptability and Flexibility
- Teamwork and Collaboration
- Behavior Modeling
- Multitasking and Organization
- Creative Thinking
- Effective Communication
- Active Listening
- Relationship Building
- Positive Reinforcement
- Reliability
Certification
- Mindfulness Educator, Mindful Schools Year-Long Program - 2013-2014
Related Training and Experience
Mindfulness-Based Emotional Intelligence Facilitator Training for Pathways to Freedom, Prison Mindfulness Institute
Mindfulness-Based Stress Reduction 8-Week Program, Dr. Georgia Tetlow
GED Tutor, Northampton County Prison
Family Group and Social Event Coordinator, Trinity Episcopal Church
Host Family for Inner City Youth, Volunteer Chaperone, The Fresh Air Fund
Founding Member, Communications Committee Chair, Classroom Volunteer, Lehigh Valley Academy Charter School
Drama Club Club Co-Chair, Lehigh Valley Academy Charter School
Dance Department Volunteer, The Lehigh Valley Charter High School for the Arts
Board Member, Fundraising Committee Chair, The Lutheran Academy
Therapy and Classroom Volunteer, Easter Seals
Physical Therapy Aide, Valley Group Physical Therapy
Home Health Aide, Lehigh Valley Home Care Agency
Physical Therapy Department Volunteer, The Good Shepherd Home
Volunteer Animal Caretaker, Blankstone Alpaca Farm
Manager, Server and Bartender, Various Restaurants in the Lehigh Valley
Timeline
Building Substitute Teacher
ESS Educational Staffing
08.2023 - Current
Daily Substitute Teacher
Kelly And ESS Educational Staffing
01.2020 - 06.2023
Patient Access Registrar
St Luke's University Health Network
03.2016 - 08.2023
Epic Trainer
St. Luke's University Health Network
09.2015 - 02.2016
Mindfulness Educator
Shanthi Project
05.2015 - 06.2017
Massage Therapist/Small Business Owner
West Broad Wellness
05.1991 - Current
Master of Education - K-6 Certified
Cedar Crest College
Bachelor of Science - Biology
Muhlenberg College
Graduate Certificate of Advanced Studies - Violence, Loss And Trauma Counseling
Marshall University
- Mindfulness Educator, Mindful Schools Year-Long Program - 2013-2014
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