Jennifer Keller
Noblesville,IN
Summary
Seeking opportunities in Marketing, Recruiting, Digital Media, Customer Service, training & development, performance management in media software, policy& procedure development, talent acquisition, contract management, employee relations, corporate marketing, customer service, budgeting, product development.
Overview
14
14
years of professional experience
Work History
Lead Teacher, Toddler/Preschool
The Play School at Legacy
Carmel, IN
10.2020 - Current
- Implement and supervision of classroom management
- Direct Customer Service partnership between parents and management
- Develop weekly classroom lesson plans and manage administrative classroom assessment reports
Specialist, Leasing and Marketing
Barrett & Stokely Management
Carmel, IN
03.2017 - 08.2020
- Strategize and implement marketing through productive outreach, social media, and resident retention programs
- Obtain optimal occupancy by direct sales closing techniques through hands-on leasing
- Train fellow employees in corporate and legal policies and leasing procedures
Specialist, Leasing and Marketing
BH Management Services
Carmel, IN
10.2014 - 07.2016
- Strategize and implement marketing through productive outreach, social media, and resident retention programs
- Obtain optimal occupancy by direct sales closing techniques through hands-on leasing
Manager, Assistant of Marketing and Leasing
Gene B. Glick Companies
Indianapolis, IN
10.2013 - 09.2014
- Implementing and supervision of marketing strategies in property management on a micro/macro level
- Design social media projects through outsourcing, outreach networking, online site updates, and leasing
- Spearhead marketing efforts for retention, meeting coordination (e.g., vendors) and event planning
- Develop corporate websites and online marketing through analysis of competitor information for occupancy performance
- Close sales in leasing and renewals for optimal occupancy goal achievement
Director, Leasing, Training & Marketing
Buckingham Companies
Carmel, IN
01.2011 - 08.2013
- Perform and supervise staff to execute leasing tours using selling and closing techniques
- Conduct training courses at corporate office, as well as conduct on-site training file audit, accounts payable, and marketing
- Proficient knowledge/training in multi-media software of Adobe Quark, Word, Excel, and Publisher
- Recruit, screen, hire, and educate employees in corporate and legal policies and procedures
- Prepare employees for the annual performance process
- Utilize performance goals for annual performance reviews
- Provide exceptional customer service by ensuring the completion of client requests and building rapport
- Accountable for timekeeping, approving time for payroll and scheduling employees to ensure adequate coverage
- Direct marketing efforts for retention, meeting coordination (e.g., vendors) and event planning
- Maintain corporate websites and online marketing, including constructing market surveys and analyzing information
Education
B.S - Applied Health Science, Human Development & Early Childhood Development, Psychology, Sociology and Human Sexuality
Indiana University
05.2009
Skills
- Conduct training courses at corporate office, as well as conduct on-site training file audit, accounts payable, and marketing
- Proficient knowledge/training in multi-media software of Adobe Quark, Word, Excel, and Publisher
- Recruit, screen, hire, and educate employees in corporate and legal policies and procedures
- Prepare employees for the annual performance process Utilize performance goals for annual performance reviews
- Provide exceptional customer service by ensuring the completion of client requests and building rapport
- Accountable for timekeeping, approving time for payroll and scheduling employees to ensure adequate coverage
- Direct marketing efforts for retention, meeting coordination (eg, vendors) and event planning
- Maintain corporate websites and online marketing, including constructing market surveys and analyzing information
Accomplishments
- 2012 Winner Customer Care Professional Service Award – For superior customer service.
- 2012 Nominee Leasing Professional – For delivering exceptional customer service and consistent closing ratio of 60%+
References
References: Available upon request
Timeline
Lead Teacher, Toddler/Preschool
The Play School at Legacy
10.2020 - Current
Specialist, Leasing and Marketing
Barrett & Stokely Management
03.2017 - 08.2020
Specialist, Leasing and Marketing
BH Management Services
10.2014 - 07.2016
Manager, Assistant of Marketing and Leasing
Gene B. Glick Companies
10.2013 - 09.2014
Director, Leasing, Training & Marketing
Buckingham Companies
01.2011 - 08.2013
B.S - Applied Health Science, Human Development & Early Childhood Development, Psychology, Sociology and Human Sexuality
Indiana University
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