Jennifer Keller
Peoria,AZ
Summary
Intake coordinator with extensive experience in managing patient admissions within healthcare environments. Demonstrates exceptional organizational skills, efficient multi-tasking abilities, and strong communication proficiency. Proven track record in building positive relationships with patients and staff while maintaining accurate documentation and compliance with standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Specialist
Native American Connections
Phoenix, Arizona
10.2025 - Current
- Conducted regular audits, identifying areas for quality control improvements that enhanced overall compliance.
- Ensured compliance with HIPAA regulations and privacy standards, safeguarding patient information and maintaining trust.
- Managed patient records through electronic health record systems, ensuring accuracy and integrity of patient information.
Compliance Coordinator
Phoenix Medical Group
03.2023 - Current
- Updated and reviewed documentation to ensure accuracy and adherence to regulatory compliance standards.
- Collaborated with management to identify compliance risks and create targeted mitigation strategies.
- Oversaw implementation of corrective action plans stemming from audit findings to ensure compliance.
Admissions Intake Coordinator
Destiny Springs Healthcare
02.2025 - 09.2025
- Updated patient accounts with insurance verification, facilitating precise billing and reducing discrepancies.
- Verified and collected patient information, ensuring accuracy of records for efficient processing.
- Provided exceptional customer service, supporting patient satisfaction while following company policies.
Behavioral Health Specialist
Banner Healthcare
12.2021 - 03.2024
- Monitored patient behaviors, alerting clinical team to significant changes, ensuring timely interventions.
- Organized and prioritized tasks to meet service goals, contributing to improved workflow and patient care.
- Resolved issues through knowledgeable, friendly service, enhancing overall patient experience.
Education
High School Diploma -
05.2021
Skills
- Quality assurance
- HIPAA compliance
- Electronic health records
- Patient scheduling
- Record management
- Insurance verification
- Time management
Certification
- Level 1 Fingerprint Card, 02/21/31
- BLS Provider, 02/28/26
Timeline
Quality Specialist
Native American Connections
10.2025 - Current
Admissions Intake Coordinator
Destiny Springs Healthcare
02.2025 - 09.2025
Compliance Coordinator
Phoenix Medical Group
03.2023 - Current
Behavioral Health Specialist
Banner Healthcare
12.2021 - 03.2024