Jennifer Kellner
Scottsdale,AZ
Summary
Dynamic insurance professional with over 15 years of experience in carrier formation, product development, regulatory strategy, and sales. Expertise in designing and implementing complex insurance solutions across multi-state and surplus lines frameworks, driving revenue growth through consultative client engagement. Proven ability to navigate intricate regulatory environments and deliver tailored strategies that meet diverse client needs. Committed to leveraging industry knowledge and innovative approaches to enhance organizational performance and client satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Founding Team Member
Confidential Insurance Venture
06.2023 - Current
- Leading development of a specialty insurance platform and product, including regulatory strategy, filings, and stakeholder alignment.
- Designed product architecture with a compliance-first approach across multi-state and surplus lines frameworks.
- Partner with legal, actuarial, and regulatory teams on structuring, governance, and go-to-market execution.
- Supported development of policy forms and underwriting frameworks.
- Built initial team through a structured, business-need-driven hiring plan and managed onboarding and performance as functions came online.
- Supported development of policy forms and underwriting frameworks.
Office Manager
Brandon Mueller State Farm Insurance Agency
12.2017 - 06.2023
- Produced and managed 2,000+ policies totaling $1.2M+ in premium through consultative sales.
- Oversaw operations including hiring, training, staff development, financial management, and compliance.
- Drove retention and revenue growth through structured sales processes and lifecycle management.
- Developed training programs to improve team performance and conversion rates.
- Managed full client lifecycle from prospecting through servicing.
Director of Client Services
Govig & Associates
01.2014 - 04.2016
- Assessed internal talent across client organizations using behavioral and performance-based frameworks (including DISC) to identify strengths, development opportunities, and optimal role alignment.
- Advised leadership teams on workforce strategy, including targeted training, role restructuring, and strategic hiring needs.
- Developed and delivered customized solutions to address human capital challenges, focusing on retention and internal development over workforce reduction.
- Managed client relationships and facilitated strategic planning sessions, ensuring alignment between talent strategy and long-term business objectives.
Elementary School Teacher
Scottsdale Unified School District – Hopi Elementary
08.2006 - 06.2011
- Delivered structured instruction and supported student development.
- Collaborated on intervention planning and student support initiatives.
- Served as grade-level representative for Intervention Planning Team (IPT) meetings, evaluating student performance and determining eligibility for formal testing and special education services.
Education
Bachelor of Science - Elementary Education
University of Arizona
Tucson, AZ05-2006
Skills
- Customer Acquisition & Retention
- Carrier Formation & Regulatory Strategy
- Insurance Product Development (Multi-Line Programs)
- Multi-State Licensing & Compliance
- Risk Structuring & Coverage Design
- MGA / Brokerage Operations
Certification
- Lines of Authority: Property & Casualty, Life, Accident & Health, Surplus Lines Broker
- Licensed States: Arizona (18651468), California (4210692), Colorado (744811)
- Designations: Certified Insurance Counselor (CIC), Certified Personal Risk Manager (CPRM), Certified Insurance Service Representative (CISR)
- Other: Arizona Notary Public
Timeline
Founding Team Member
Confidential Insurance Venture
06.2023 - Current
Office Manager
Brandon Mueller State Farm Insurance Agency
12.2017 - 06.2023
Director of Client Services
Govig & Associates
01.2014 - 04.2016
Elementary School Teacher
Scottsdale Unified School District – Hopi Elementary
08.2006 - 06.2011
Bachelor of Science - Elementary Education
University of Arizona