Jennifer Kelly
Central Bridge,NY
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented Docket Clerk with over 18 years of experience providing dedicated clerical and data entry assistance. Offering strong skills in case file management.
Overview
19
19
years of professional experience
Work History
Docket Clerk
Keohane & D’Alessandro, PLLC
01.2015 - 11.2023
- Answered phones and transferred calls to the appropriate colleague
- Maintained the firms docketing system with routine data entry of due date sensitive data
- Proof read USPTO documents for accuracy
- Prepared client correspondence documents
- Performed quarterly client case auditing
- Prepared daily/weekly/monthly docket reports.
- Prepared various client case status reports upon request
- Managed multiple tasks and met time-sensitive deadlines.
- Communicate directly with in-house attorney’s regarding their dockets on a weekly basis
- Clean up of attorney and miscellaneous docket report past due reminders
- Weekly double checks of USPTO PAIR correspondence, filed documents and incoming emails, comparing all to our docket system and PAIR to confirm accuracy of our records
- Closing files - purging file wrappers of un-important documents, keeping documents that can’t be replicated (e.g. Original signatures) and putting kept documents into storage.
- Implementation of updated cloud based docketing system, while double docketing to ensure accuracy of all systems
- Kept track of office supplies and informed Office Administrator when items needed to be replenished
Receptionist
Capital Care
02.2014 - 12.2014
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Performed and charted eye exams and urinalysis samples
Docket Clerk
Hoffman Warnick, LLC
08.2004 - 02.2014
- Maintained the firms docketing system with routine data entry and document management
- Answered phones and transferred calls to the appropriate colleague
- Prepared client documents
- Performed quarterly client case auditing
- Proof read USPTO documents for accuracy
- Prepared daily/weekly/monthly attorney docket reports.
- Assisted newly hired employees in learning basic and higher level office tasks and procedures
Education
High School Diploma -
Schoharie Central School
Schoharie, NY06.2000
Skills
- Docket Management
- Database Management
- Data Entry
- Case File Preparation
- Problem-Solving Abilities
- Report Preparation
- Data Verification
- Document Review
Timeline
Docket Clerk
Keohane & D’Alessandro, PLLC
01.2015 - 11.2023
Receptionist
Capital Care
02.2014 - 12.2014
Docket Clerk
Hoffman Warnick, LLC
08.2004 - 02.2014
High School Diploma -
Schoharie Central School
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