Jennifer Kelly
Frisco,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Immersive Gamebox
09.2023 - Current
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Solicited customer feedback to identify and improve on areas of weakness.
Event Staff
Stadium People
01.2023 - Current
- Handled crowd control professionally, maintaining safe environments for all event attendees and staff members.
- Set up 3 event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Preschool Teacher
Primrose Schools
07.2022 - 01.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
Order Fulfillment Associate
Academy Sports + Outdoors
06.2021 - 02.2022
- Upheld positive work atmosphere through consistently displaying enthusiastic attitudes toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
Education
Bachelor of Arts - Communication Studies, Creative Writing
University of North Texas
Denton, TX05.2024
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Complex Problem-Solving
- Excellent Communication
- Organizational Skills
Timeline
Supervisor
Immersive Gamebox
09.2023 - Current
Event Staff
Stadium People
01.2023 - Current
Preschool Teacher
Primrose Schools
07.2022 - 01.2023
Order Fulfillment Associate
Academy Sports + Outdoors
06.2021 - 02.2022
Bachelor of Arts - Communication Studies, Creative Writing
University of North Texas
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