Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kemp

Chesapeake,VA

Summary

Dedicated professional with a proven track record at Sentara, enhancing service quality and patient experience through exceptional teamwork and strategic thinking. Demonstrated leadership in high-pressure environments, ensuring operational efficiency and excellence. Skilled in time management and adaptability, with a strong work ethic and a commitment to reliability. Achieved significant improvements in turn-over times, showcasing a blend of hard and soft skills.

Overview

4
4
years of professional experience

Work History

OR Attendent

Sentara
05.2023 - 08.2024

Worked in an Operating Room and was responsible for cleaning rooms inbetween cases as well as keeping all operating rooms and sub-sterile rooms stocked.

  • Collaborated with team members to improve overall service quality and patient experience.
  • Utilized strong interpersonal skills to establish rapport with co-workers and admin.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Completed tasks quickly and efficiently under time pressure.
  • Collaborated with management team, promoting efficient and effective turn over times.
  • Was flexible and helped out in other departments when needed.

In-Shop Employee

Jimmy Johns Gourmet Subs
07.2020 - 01.2024
  • Consistently met or exceeded daily performance goals by working efficiently as part of a team-driven environment.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Displayed excellent multitasking abilities by handling multiple orders simultaneously without compromising quality or accuracy.
  • Collaborated with team members to maintain a clean and organized workspace, boosting overall efficiency.
  • Handled cash transactions accurately, contributing to the financial integrity of the business.
  • Assisted in training new employees, ensuring understanding of company policies and procedures.
  • Communicated clearly with co-workers when delegating tasks or requesting assistance, fostering teamwork and collaboration within the shop environment.
  • Utilized time management skills effectively during peak hours to ensure minimal wait times for customers.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Assisted co-workers during busy periods by taking over tasks on an as-needed basis, exemplifying adaptability and teamwork.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped managers with daily checklists and last-minute requirements.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Bachelor of Arts - Intelligence Studies

Mercyhurst University
Erie, PA
12-2025

Skills

  • Strong Work Ethic
  • Patience and understanding
  • Team player attitude
  • Reliability and punctuality
  • Teamwork and Cooperation
  • Time Management
  • Adaptable
  • Strategic Thinking

Timeline

OR Attendent

Sentara
05.2023 - 08.2024

In-Shop Employee

Jimmy Johns Gourmet Subs
07.2020 - 01.2024

Bachelor of Arts - Intelligence Studies

Mercyhurst University
Jennifer Kemp