Jennifer Kenney
North Fort Myers,FL
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bartender
The Ranch Concert Hall & Saloon
Fort Myers , FL
2014.09 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Bartender
Miller's Ale House
Fort Myers , FL
2002.05 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Greeted customers and provided excellent customer service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Balanced daily registers and generated sales reports for management.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
- Upsold customers from shelf to premium brands to help boost sales.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Greeted frequent visitors by name and explained new promotions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Education
Associate of Applied Science - Science of Criminal Justice
Colorado Technical University
Colorado Springs, CO2008-05
Skills
- Beverage Preparation
- Health codes compliance
- Bar service preparation
- Customer service expertise
- Outgoing Personality
- Responsible Alcohol Service
- Safe serving knowledge
- Anticipating guest needs
- Maintaining a clean bar
- Strong multitasking
- Honest and Dependable
Certification
- ServSafe Certification
- Responsible Vendor Certification
Timeline
Bartender
The Ranch Concert Hall & Saloon
2014.09 - Current
Bartender
Miller's Ale House
2002.05 - Current
Associate of Applied Science - Science of Criminal Justice
Colorado Technical University
- ServSafe Certification
- Responsible Vendor Certification
Similar Profiles
Konstantinos StafylidesKonstantinos Stafylides
Figaro (Le Nozze Di Figaro, W. A. Mozart) at Thessaloniki Concert HallFigaro (Le Nozze Di Figaro, W. A. Mozart) at Thessaloniki Concert Hall
Caroline MousnerCaroline Mousner
Hospitality Manager at Community Concert Hall At Fort Lewis CollegeHospitality Manager at Community Concert Hall At Fort Lewis College
Daniela CupacDaniela Cupac
Usher at Centennial Concert HallUsher at Centennial Concert Hall