Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic
Jennifer Kent

Jennifer Kent

Hillsville,VA

Summary

Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than 15 years of experience. Highly effective and comfortable working with people at all organizational levels. In addition to seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
11
11
Certification

Work History

Director

Yeshua’s Servant’s Ministries
Hillsville , VA
03.2022 - Current
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

HR Admin

Kittens Cleaning Service
Hillsville , VA
01.2021 - 06.2022
  • Set up orientations and initial training for new employees.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Helped employees register for benefits programs using online portals.
  • Recruited and screened qualified potential employees.

Catering Director

Ramada Inn
Statesville, NC
07.2019 - 03.2020
  • Handled catering scheduling, ordered food and planned events.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Hired and trained both permanent and temporary staff members.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Integrated service and team management strategies to boost business profits.

Education

M.A

Campbell University
Buies Creek, NC
08.2001

High School Diploma -

St Christopher Ottlie
Jamaica Queens
05.1993

Skills

  • Public Entertainment
  • Work Crew Coordination
  • Strategic Planning
  • Contract and Vendor Management
  • External and Public Relations
  • Crisis Management
  • People Management
  • Hiring and Retention
  • Organizational Development
  • Budget Management
  • Innovation and Creativity
  • Donor Management
  • Fundraising Events
  • Motivational Leadership
  • Issue Resolution
  • Social Media Platforms
  • Preparing Grant Proposals
  • Contract Bid Proposals
  • Strategic Partnership
  • Social Perceptiveness
  • Goals and Performance
  • Positive Reinforcement Methods

Accomplishments

  • Supervised team of 43 staff members.

Certification

  • Catering Manger 8 Years
  • Certified Fema cert instructor , Red Cross Saf case worker Current
  • Licensed Food handling certification
  • Red Cross / F.E.M.A Emergency Management Personal

Timeline

Director

Yeshua’s Servant’s Ministries
03.2022 - Current

HR Admin

Kittens Cleaning Service
01.2021 - 06.2022

Catering Director

Ramada Inn
07.2019 - 03.2020

M.A

Campbell University

High School Diploma -

St Christopher Ottlie

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Jennifer Kent